---
description: Get information about Cherwell Service Management price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cherwell Service Management Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Tools ](/directory/30676/itsm/software) > [Cherwell Service Management](/software/121158/cherwell-software) > [Cherwell Service Management Alternatives](https://www.capterra.in/alternatives/121158/cherwell-software)

# Alternatives to Cherwell Service Management

Canonical: https://www.capterra.in/alternatives/121158/cherwell-software

> Explore the top alternatives to Cherwell Service Management. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.in/software/179501/manageengine-service-desk-plus)
   - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/121158/179501/cherwell-software/vs/manageengine-service-desk-plus)
2. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.in/software/132997/freshservice)
   - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/121158/132997/cherwell-software/vs/freshservice)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.in/software/124981/freshdesk)
   - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/121158/124981/cherwell-software/vs/freshdesk)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.in/software/102188/liveagent)
   - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/102188/121158/liveagent/vs/cherwell-software)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.in/software/164283/zendesk)
   - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/121158/164283/cherwell-software/vs/zendesk)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.in/software/169505/zoho-desk)
   - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/121158/169505/cherwell-software/vs/zoho-desk)
7. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.in/software/107225/sysaid)
   - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/107225/121158/sysaid/vs/cherwell-software)
8. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.in/software/138769/jira-service-management)
   - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/121158/138769/cherwell-software/vs/jira-service-management)
9. **Zoho CRM** — 4.3/5 (6964 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.in/software/155928/zoho-crm)
   - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/121158/155928/cherwell-software/vs/zoho-crm)
10. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.in/software/157279/dynamics-365)
    - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/121158/157279/cherwell-software/vs/dynamics-365)
11. **ServiceNow Customer Service Management** — 4.4/5 (151 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.in/software/192052/servicenow-customer-service-management)
    - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/121158/192052/cherwell-software/vs/servicenow-customer-service-management)
12. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.in/software/135148/agile-crm)
    - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/121158/135148/cherwell-software/vs/agile-crm)
13. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \& notifications for ITSM, Customer Svc and Security.
    - [View profile](https://www.capterra.in/software/127284/otrs)
    - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/121158/127284/cherwell-software/vs/otrs)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
    - [View profile](https://www.capterra.in/software/16499/issuetrak)
    - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/16499/121158/issuetrak/vs/cherwell-software)
15. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.in/software/87908/teamsupport)
    - [Compare vs Cherwell Service Management](https://www.capterra.in/compare/87908/121158/teamsupport/vs/cherwell-software)

## Related Categories

- [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.in/directory/30077/it-asset-management/software)
- [Project Portfolio Management Software](https://www.capterra.in/directory/30862/project-portfolio-management/software)
- [Nonprofit Project Management Software](https://www.capterra.in/directory/32439/project-management-software-for-nonprofits/software)
- [Knowledge Base Software](https://www.capterra.in/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.in/alternatives/121158/cherwell-software)
- [View Product Profile](https://www.capterra.in/software/121158/cherwell-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/121158/cherwell-software> |
| de-AT | <https://www.capterra.at/alternatives/121158/cherwell-software> |
| de-CH | <https://www.capterra.ch/alternatives/121158/cherwell-software> |
| en | <https://www.capterra.com/p/121158/Cherwell-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/121158/cherwell-software> |
| en-AU | <https://www.capterra.com.au/alternatives/121158/cherwell-software> |
| en-CA | <https://www.capterra.ca/alternatives/121158/cherwell-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/121158/cherwell-software> |
| en-IE | <https://www.capterra.ie/alternatives/121158/cherwell-software> |
| en-IL | <https://www.capterra.co.il/alternatives/121158/cherwell-software> |
| en-IN | <https://www.capterra.in/alternatives/121158/cherwell-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/121158/cherwell-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/121158/cherwell-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/121158/cherwell-software> |
| es | <https://www.capterra.es/alternatives/121158/cherwell-software> |
| es-AR | <https://www.capterra.com.ar/alternatives/121158/cherwell-software> |
| es-CL | <https://www.capterra.cl/alternatives/121158/cherwell-software> |
| es-CO | <https://www.capterra.co/alternatives/121158/cherwell-software> |
| es-CR | <https://www.capterra.co.cr/alternatives/121158/cherwell-software> |
| es-DO | <https://www.capterra.do/alternatives/121158/cherwell-software> |
| es-EC | <https://www.capterra.ec/alternatives/121158/cherwell-software> |
| es-MX | <https://www.capterra.mx/alternatives/121158/cherwell-software> |
| es-PA | <https://www.capterra.com.pa/alternatives/121158/cherwell-software> |
| es-PE | <https://www.capterra.pe/alternatives/121158/cherwell-software> |
| fr | <https://www.capterra.fr/alternatives/121158/cherwell-software> |
| fr-BE | <https://fr.capterra.be/alternatives/121158/cherwell-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/121158/cherwell-software> |
| fr-LU | <https://www.capterra.lu/alternatives/121158/cherwell-software> |
| it | <https://www.capterra.it/alternatives/121158/cherwell-software> |
| nl | <https://www.capterra.nl/alternatives/121158/cherwell-software> |
| nl-BE | <https://www.capterra.be/alternatives/121158/cherwell-software> |
| pt | <https://www.capterra.com.br/alternatives/121158/cherwell-software> |
| pt-PT | <https://www.capterra.pt/alternatives/121158/cherwell-software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Cherwell Service Management","description":"Find the best Cherwell Service Management alternatives at a glance. Our filters and verified reviews for Indian business users can help you choose the best software for your needs.","url":"https://www.capterra.in/alternatives/121158/cherwell-software","about":{"@id":"https://www.capterra.in/alternatives/121158/cherwell-software#software"},"breadcrumb":{"@id":"https://www.capterra.in/alternatives/121158/cherwell-software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/alternatives/121158/cherwell-software#webpage","mainEntity":{"@id":"https://www.capterra.in/alternatives/121158/cherwell-software#software"},"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Cherwell Service Management","url":"https://www.capterra.in/software/121158/cherwell-software","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/121158/cherwell-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":166},"offers":{"price":"189","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Management (ITSM) Tools ","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"Cherwell Service Management","position":3,"item":"/software/121158/cherwell-software","@type":"ListItem"},{"name":"Cherwell Service Management Alternatives","position":4,"item":"https://www.capterra.in/alternatives/121158/cherwell-software","@type":"ListItem"}],"@id":"https://www.capterra.in/alternatives/121158/cherwell-software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 Cherwell Service Management Alternatives - Capterra India 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"ManageEngine ServiceDesk Plus","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.in/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Freshservice","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.in/software/132997/freshservice","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.in/software/124981/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.in/software/102188/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.in/software/164283/zendesk","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.in/software/169505/zoho-desk","@type":"ListItem"},{"name":"SysAid","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.in/software/107225/sysaid","@type":"ListItem"},{"name":"JIRA Service Management","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.in/software/138769/jira-service-management","@type":"ListItem"},{"name":"Zoho CRM","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.capterra.in/software/155928/zoho-crm","@type":"ListItem"},{"name":"Dynamics 365","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.in/software/157279/dynamics-365","@type":"ListItem"},{"name":"ServiceNow Customer Service Management","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b84586df-7882-4b21-b98c-0b9445dea2a3.jpeg","url":"https://www.capterra.in/software/192052/servicenow-customer-service-management","@type":"ListItem"},{"name":"Agile CRM","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.capterra.in/software/135148/agile-crm","@type":"ListItem"},{"name":"OTRS","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6e562-5d48-4ad9-b584-f5b7a212fbbb.png","url":"https://www.capterra.in/software/127284/otrs","@type":"ListItem"},{"name":"Issuetrak","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.capterra.in/software/16499/issuetrak","@type":"ListItem"},{"name":"TeamSupport","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.in/software/87908/teamsupport","@type":"ListItem"}],"@id":"https://www.capterra.in/alternatives/121158/cherwell-software#itemlist","numberOfItems":15}
</script>