---
description: Get information about osTicket price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: osTicket Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [osTicket](/software/125118/osticket) > [osTicket Alternatives](https://www.capterra.in/alternatives/125118/osticket)

# Alternatives to osTicket

Canonical: https://www.capterra.in/alternatives/125118/osticket

> Explore the top alternatives to osTicket. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.in/software/179501/manageengine-service-desk-plus)
   - [Compare vs osTicket](https://www.capterra.in/compare/125118/179501/osticket/vs/manageengine-service-desk-plus)
2. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.in/software/169505/zoho-desk)
   - [Compare vs osTicket](https://www.capterra.in/compare/125118/169505/osticket/vs/zoho-desk)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.in/software/124981/freshdesk)
   - [Compare vs osTicket](https://www.capterra.in/compare/124981/125118/freshdesk/vs/osticket)
4. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.in/software/138769/jira-service-management)
   - [Compare vs osTicket](https://www.capterra.in/compare/125118/138769/osticket/vs/jira-service-management)
5. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.in/software/132997/freshservice)
   - [Compare vs osTicket](https://www.capterra.in/compare/125118/132997/osticket/vs/freshservice)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.in/software/164283/zendesk)
   - [Compare vs osTicket](https://www.capterra.in/compare/125118/164283/osticket/vs/zendesk)
7. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.in/software/202528/milvus)
   - [Compare vs osTicket](https://www.capterra.in/compare/125118/202528/osticket/vs/milvus)
8. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.in/software/102188/liveagent)
   - [Compare vs osTicket](https://www.capterra.in/compare/102188/125118/liveagent/vs/osticket)
9. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.in/software/62194/livechat)
   - [Compare vs osTicket](https://www.capterra.in/compare/62194/125118/livechat/vs/osticket)
10. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
    - [View profile](https://www.capterra.in/software/107225/sysaid)
    - [Compare vs osTicket](https://www.capterra.in/compare/107225/125118/sysaid/vs/osticket)
11. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
    - [View profile](https://www.capterra.in/software/86962/bomgar)
    - [Compare vs osTicket](https://www.capterra.in/compare/86962/125118/bomgar/vs/osticket)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
    - [View profile](https://www.capterra.in/software/177094/supremo-remote-desktop)
    - [Compare vs osTicket](https://www.capterra.in/compare/125118/177094/osticket/vs/supremo-remote-desktop)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.in/software/144040/tidio-chat)
    - [Compare vs osTicket](https://www.capterra.in/compare/125118/144040/osticket/vs/tidio-chat)
14. **ServiceNow** — 4.5/5 (344 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.in/software/152871/servicenow)
    - [Compare vs osTicket](https://www.capterra.in/compare/125118/152871/osticket/vs/servicenow)
15. **Raiseaticket** — 4.7/5 (46 reviews) — Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests.
    - [View profile](https://www.capterra.in/software/182383/raiseaticket)
    - [Compare vs osTicket](https://www.capterra.in/compare/125118/182383/osticket/vs/raiseaticket)

## Related Categories

- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)
- [Knowledge Base Software](https://www.capterra.in/directory/32454/knowledge-base/software)
- [Issue Tracking Software](https://www.capterra.in/directory/30675/issue-tracking/software)
- [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.in/alternatives/125118/osticket)
- [View Product Profile](https://www.capterra.in/software/125118/osticket)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/125118/osticket> |
| de-AT | <https://www.capterra.at/alternatives/125118/osticket> |
| de-CH | <https://www.capterra.ch/alternatives/125118/osticket> |
| en | <https://www.capterra.com/p/125118/osTicket/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/125118/osticket> |
| en-AU | <https://www.capterra.com.au/alternatives/125118/osticket> |
| en-CA | <https://www.capterra.ca/alternatives/125118/osticket> |
| en-GB | <https://www.capterra.co.uk/alternatives/125118/osticket> |
| en-IE | <https://www.capterra.ie/alternatives/125118/osticket> |
| en-IL | <https://www.capterra.co.il/alternatives/125118/osticket> |
| en-IN | <https://www.capterra.in/alternatives/125118/osticket> |
| en-NZ | <https://www.capterra.co.nz/alternatives/125118/osticket> |
| en-SG | <https://www.capterra.com.sg/alternatives/125118/osticket> |
| en-ZA | <https://www.capterra.co.za/alternatives/125118/osticket> |
| es | <https://www.capterra.es/alternatives/125118/osticket> |
| es-AR | <https://www.capterra.com.ar/alternatives/125118/osticket> |
| es-CL | <https://www.capterra.cl/alternatives/125118/osticket> |
| es-CO | <https://www.capterra.co/alternatives/125118/osticket> |
| es-CR | <https://www.capterra.co.cr/alternatives/125118/osticket> |
| es-DO | <https://www.capterra.do/alternatives/125118/osticket> |
| es-EC | <https://www.capterra.ec/alternatives/125118/osticket> |
| es-MX | <https://www.capterra.mx/alternatives/125118/osticket> |
| es-PA | <https://www.capterra.com.pa/alternatives/125118/osticket> |
| es-PE | <https://www.capterra.pe/alternatives/125118/osticket> |
| fr | <https://www.capterra.fr/alternatives/125118/osticket> |
| fr-BE | <https://fr.capterra.be/alternatives/125118/osticket> |
| fr-CA | <https://fr.capterra.ca/alternatives/125118/osticket> |
| fr-LU | <https://www.capterra.lu/alternatives/125118/osticket> |
| it | <https://www.capterra.it/alternatives/125118/osticket> |
| nl | <https://www.capterra.nl/alternatives/125118/osticket> |
| nl-BE | <https://www.capterra.be/alternatives/125118/osticket> |
| pt | <https://www.capterra.com.br/alternatives/125118/osticket> |
| pt-PT | <https://www.capterra.pt/alternatives/125118/osticket> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"osTicket","description":"Find the best osTicket alternatives at a glance. Our filters and verified reviews for Indian business users can help you choose the best software for your needs.","url":"https://www.capterra.in/alternatives/125118/osticket","about":{"@id":"https://www.capterra.in/alternatives/125118/osticket#software"},"breadcrumb":{"@id":"https://www.capterra.in/alternatives/125118/osticket#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/alternatives/125118/osticket#webpage","mainEntity":{"@id":"https://www.capterra.in/alternatives/125118/osticket#software"},"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"osTicket","url":"https://www.capterra.in/software/125118/osticket","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/125118/osticket#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":75},"offers":{"price":"12","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"osTicket","position":3,"item":"/software/125118/osticket","@type":"ListItem"},{"name":"osTicket Alternatives","position":4,"item":"https://www.capterra.in/alternatives/125118/osticket","@type":"ListItem"}],"@id":"https://www.capterra.in/alternatives/125118/osticket#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 osTicket Alternatives - Capterra India 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"ManageEngine ServiceDesk Plus","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.in/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Zoho Desk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.in/software/169505/zoho-desk","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.in/software/124981/freshdesk","@type":"ListItem"},{"name":"JIRA Service Management","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.in/software/138769/jira-service-management","@type":"ListItem"},{"name":"Freshservice","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.in/software/132997/freshservice","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.in/software/164283/zendesk","@type":"ListItem"},{"name":"Milvus","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.in/software/202528/milvus","@type":"ListItem"},{"name":"LiveAgent","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.in/software/102188/liveagent","@type":"ListItem"},{"name":"LiveChat","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.in/software/62194/livechat","@type":"ListItem"},{"name":"SysAid","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.in/software/107225/sysaid","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.capterra.in/software/86962/bomgar","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://www.capterra.in/software/177094/supremo-remote-desktop","@type":"ListItem"},{"name":"Tidio","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.in/software/144040/tidio-chat","@type":"ListItem"},{"name":"ServiceNow","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.capterra.in/software/152871/servicenow","@type":"ListItem"},{"name":"Raiseaticket","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90c02991-bd93-4675-938c-abb9b1fc4ec0.jpeg","url":"https://www.capterra.in/software/182383/raiseaticket","@type":"ListItem"}],"@id":"https://www.capterra.in/alternatives/125118/osticket#itemlist","numberOfItems":15}
</script>