---
description: Get information about Groove price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Groove Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Groove](/software/143005/groove) > [Groove Alternatives](https://www.capterra.in/alternatives/143005/groove)

# Alternatives to Groove

Canonical: https://www.capterra.in/alternatives/143005/groove

> Explore the top alternatives to Groove. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.in/software/169505/zoho-desk)
   - [Compare vs Groove](https://www.capterra.in/compare/143005/169505/groove/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.in/software/124981/freshdesk)
   - [Compare vs Groove](https://www.capterra.in/compare/124981/143005/freshdesk/vs/groove)
3. **Freshservice** — 4.6/5 (803 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.in/software/132997/freshservice)
   - [Compare vs Groove](https://www.capterra.in/compare/132997/143005/freshservice/vs/groove)
4. **Confluence** — 4.5/5 (3720 reviews) — Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira.
   - [View profile](https://www.capterra.in/software/136446/confluence)
   - [Compare vs Groove](https://www.capterra.in/compare/136446/143005/confluence/vs/groove)
5. **Notion** — 4.7/5 (2835 reviews) — Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
   - [View profile](https://www.capterra.in/software/186596/notion)
   - [Compare vs Groove](https://www.capterra.in/compare/143005/186596/groove/vs/notion)
6. **Slack** — 4.7/5 (24221 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.in/software/135003/slack)
   - [Compare vs Groove](https://www.capterra.in/compare/135003/143005/slack/vs/groove)
7. **Connecteam** — 4.6/5 (5318 reviews) — Connecteam is one app for all your business management needs, like team scheduling, time tracking, task management, and communication.
   - [View profile](https://www.capterra.in/software/153140/connecteam)
   - [Compare vs Groove](https://www.capterra.in/compare/143005/153140/groove/vs/connecteam)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.in/software/164283/zendesk)
   - [Compare vs Groove](https://www.capterra.in/compare/143005/164283/groove/vs/zendesk)
9. **Guru** — 4.8/5 (640 reviews) — Cloud-based knowledge management platform that structures and verifies company knowledge, delivering cited answers to employee.
   - [View profile](https://www.capterra.in/software/145390/guru)
   - [Compare vs Groove](https://www.capterra.in/compare/143005/145390/groove/vs/guru)
10. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.in/software/102188/liveagent)
    - [Compare vs Groove](https://www.capterra.in/compare/102188/143005/liveagent/vs/groove)
11. **monday AI Work Platform** — 4.6/5 (6123 reviews) — AI-assisted career transition and job search with Fit Scores, tailored applications, market reports, pipeline tracking and professional workspaces.
    - [View profile](https://www.capterra.in/software/147657/monday-com)
    - [Compare vs Groove](https://www.capterra.in/compare/143005/147657/groove/vs/monday-com)
12. **Document360** — 4.7/5 (292 reviews) — Cloud-based knowledge base platform for creating, managing, and sharing customer-facing docs, internal SOPs, and FAQs.
    - [View profile](https://www.capterra.in/software/177031/document360)
    - [Compare vs Groove](https://www.capterra.in/compare/143005/177031/groove/vs/document360)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.in/software/136189/salesforce)
    - [Compare vs Groove](https://www.capterra.in/compare/136189/143005/salesforce/vs/groove)
14. **Yonyx** — 4.7/5 (259 reviews) — Yonyx aids Helpdesk with interactive decision trees for efficient troubleshooting, self-service and ticket creation with transcripts.
    - [View profile](https://www.capterra.in/software/130406/agi-self-service)
    - [Compare vs Groove](https://www.capterra.in/compare/130406/143005/agi-self-service/vs/groove)
15. **TeamSupport** — 4.5/5 (850 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.in/software/87908/teamsupport)
    - [Compare vs Groove](https://www.capterra.in/compare/87908/143005/teamsupport/vs/groove)

## Related Categories

- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.in/directory/30094/knowledge-management/software)
- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.in/alternatives/143005/groove)
- [View Product Profile](https://www.capterra.in/software/143005/groove)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/143005/groove> |
| de-AT | <https://www.capterra.at/alternatives/143005/groove> |
| de-CH | <https://www.capterra.ch/alternatives/143005/groove> |
| en | <https://www.capterra.com/p/143005/Groove/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/143005/groove> |
| en-AU | <https://www.capterra.com.au/alternatives/143005/groove> |
| en-CA | <https://www.capterra.ca/alternatives/143005/groove> |
| en-GB | <https://www.capterra.co.uk/alternatives/143005/groove> |
| en-IE | <https://www.capterra.ie/alternatives/143005/groove> |
| en-IL | <https://www.capterra.co.il/alternatives/143005/groove> |
| en-IN | <https://www.capterra.in/alternatives/143005/groove> |
| en-NZ | <https://www.capterra.co.nz/alternatives/143005/groove> |
| en-SG | <https://www.capterra.com.sg/alternatives/143005/groove> |
| en-ZA | <https://www.capterra.co.za/alternatives/143005/groove> |
| es | <https://www.capterra.es/alternatives/143005/groove> |
| es-AR | <https://www.capterra.com.ar/alternatives/143005/groove> |
| es-CL | <https://www.capterra.cl/alternatives/143005/groove> |
| es-CO | <https://www.capterra.co/alternatives/143005/groove> |
| es-CR | <https://www.capterra.co.cr/alternatives/143005/groove> |
| es-DO | <https://www.capterra.do/alternatives/143005/groove> |
| es-EC | <https://www.capterra.ec/alternatives/143005/groove> |
| es-MX | <https://www.capterra.mx/alternatives/143005/groove> |
| es-PA | <https://www.capterra.com.pa/alternatives/143005/groove> |
| es-PE | <https://www.capterra.pe/alternatives/143005/groove> |
| fr | <https://www.capterra.fr/alternatives/143005/groove> |
| fr-BE | <https://fr.capterra.be/alternatives/143005/groove> |
| fr-CA | <https://fr.capterra.ca/alternatives/143005/groove> |
| fr-LU | <https://www.capterra.lu/alternatives/143005/groove> |
| it | <https://www.capterra.it/alternatives/143005/groove> |
| nl | <https://www.capterra.nl/alternatives/143005/groove> |
| nl-BE | <https://www.capterra.be/alternatives/143005/groove> |
| pt | <https://www.capterra.com.br/alternatives/143005/groove> |
| pt-PT | <https://www.capterra.pt/alternatives/143005/groove> |

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