---
description: Get information about Viber price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber](/software/180348/viber) > [Viber Alternatives](https://www.capterra.in/alternatives/180348/viber)

# Alternatives to Viber

Canonical: https://www.capterra.in/alternatives/180348/viber

> Explore the top alternatives to Viber. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.in/software/124981/freshdesk)
   - [Compare vs Viber](https://www.capterra.in/compare/124981/180348/freshdesk/vs/viber)
2. **WhatsApp** — 4.7/5 (16297 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.in/software/180345/whatsapp)
   - [Compare vs Viber](https://www.capterra.in/compare/180345/180348/whatsapp/vs/viber)
3. **Text Request** — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
   - [View profile](https://www.capterra.in/software/167015/text-request)
   - [Compare vs Viber](https://www.capterra.in/compare/167015/180348/text-request/vs/viber)
4. **Telegram** — 4.7/5 (6406 reviews) — Telegram is a secure and fast messaging application for mobile and desktop devices.
   - [View profile](https://www.capterra.in/software/180347/telegram)
   - [Compare vs Viber](https://www.capterra.in/compare/180347/180348/telegram/vs/viber)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.in/software/102188/liveagent)
   - [Compare vs Viber](https://www.capterra.in/compare/102188/180348/liveagent/vs/viber)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
   - [View profile](https://www.capterra.in/software/164283/zendesk)
   - [Compare vs Viber](https://www.capterra.in/compare/164283/180348/zendesk/vs/viber)
7. **Weave** — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
   - [View profile](https://www.capterra.in/software/141842/weave)
   - [Compare vs Viber](https://www.capterra.in/compare/141842/180348/weave/vs/viber)
8. **Preferred Patron Loyalty** — 4.9/5 (109 reviews) — Boost customer engagement—white-label loyalty for small business with stamps + points, built-in SMS/email, and fast, no-code launch.
   - [View profile](https://www.capterra.in/software/78966/preferred-patron-loyalty)
   - [Compare vs Viber](https://www.capterra.in/compare/78966/180348/preferred-patron-loyalty/vs/viber)
9. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.in/software/113540/bitrix24)
   - [Compare vs Viber](https://www.capterra.in/compare/113540/180348/bitrix24/vs/viber)
10. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
    - [View profile](https://www.capterra.in/software/204314/wati)
    - [Compare vs Viber](https://www.capterra.in/compare/180348/204314/viber/vs/wati)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.in/software/144040/tidio-chat)
    - [Compare vs Viber](https://www.capterra.in/compare/144040/180348/tidio-chat/vs/viber)
12. **Missive** — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
    - [View profile](https://www.capterra.in/software/152884/missive)
    - [Compare vs Viber](https://www.capterra.in/compare/152884/180348/missive/vs/viber)
13. **Pipedrive** — 4.5/5 (3042 reviews) — Engage with your customers and close deals in half the time with Pipedrive's smart CRM software\! Try it free and see for yourself.
    - [View profile](https://www.capterra.in/software/132666/pipedrive)
    - [Compare vs Viber](https://www.capterra.in/compare/132666/180348/pipedrive/vs/viber)
14. **Sociocs** — 4.6/5 (118 reviews) — Sociocs is a customer communication tool for your business. Use the same shared inbox for customer service, reputation and marketing.
    - [View profile](https://www.capterra.in/software/1039396/sociocs)
    - [Compare vs Viber](https://www.capterra.in/compare/180348/1039396/viber/vs/sociocs)
15. **Bigin by Zoho CRM** — 4.7/5 (724 reviews) — Customer relationship management solution that helps buswinesses manage sales pipelines, deals, tickets, email marketing, and more.
    - [View profile](https://www.capterra.in/software/204998/bigin-by-zoho-crm)
    - [Compare vs Viber](https://www.capterra.in/compare/180348/204998/viber/vs/bigin-by-zoho-crm)

## Related Categories

- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.in/alternatives/180348/viber)
- [View Product Profile](https://www.capterra.in/software/180348/viber)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/180348/viber> |
| de-AT | <https://www.capterra.at/alternatives/180348/viber> |
| de-CH | <https://www.capterra.ch/alternatives/180348/viber> |
| en | <https://www.capterra.com/p/180348/Viber/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/180348/viber> |
| en-AU | <https://www.capterra.com.au/alternatives/180348/viber> |
| en-CA | <https://www.capterra.ca/alternatives/180348/viber> |
| en-GB | <https://www.capterra.co.uk/alternatives/180348/viber> |
| en-IE | <https://www.capterra.ie/alternatives/180348/viber> |
| en-IL | <https://www.capterra.co.il/alternatives/180348/viber> |
| en-IN | <https://www.capterra.in/alternatives/180348/viber> |
| en-NZ | <https://www.capterra.co.nz/alternatives/180348/viber> |
| en-SG | <https://www.capterra.com.sg/alternatives/180348/viber> |
| en-ZA | <https://www.capterra.co.za/alternatives/180348/viber> |
| es | <https://www.capterra.es/alternatives/180348/viber> |
| es-AR | <https://www.capterra.com.ar/alternatives/180348/viber> |
| es-CL | <https://www.capterra.cl/alternatives/180348/viber> |
| es-CO | <https://www.capterra.co/alternatives/180348/viber> |
| es-CR | <https://www.capterra.co.cr/alternatives/180348/viber> |
| es-DO | <https://www.capterra.do/alternatives/180348/viber> |
| es-EC | <https://www.capterra.ec/alternatives/180348/viber> |
| es-MX | <https://www.capterra.mx/alternatives/180348/viber> |
| es-PA | <https://www.capterra.com.pa/alternatives/180348/viber> |
| es-PE | <https://www.capterra.pe/alternatives/180348/viber> |
| fr | <https://www.capterra.fr/alternatives/180348/viber> |
| fr-BE | <https://fr.capterra.be/alternatives/180348/viber> |
| fr-CA | <https://fr.capterra.ca/alternatives/180348/viber> |
| fr-LU | <https://www.capterra.lu/alternatives/180348/viber> |
| it | <https://www.capterra.it/alternatives/180348/viber> |
| ja | <https://www.capterra.jp/alternatives/180348/viber> |
| nl | <https://www.capterra.nl/alternatives/180348/viber> |
| nl-BE | <https://www.capterra.be/alternatives/180348/viber> |
| pt | <https://www.capterra.com.br/alternatives/180348/viber> |
| pt-PT | <https://www.capterra.pt/alternatives/180348/viber> |

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