---
description: Get information about PolyAI price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PolyAI Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [PolyAI](/software/198201/polyai) > [PolyAI Alternatives](https://www.capterra.in/alternatives/198201/polyai)

# Alternatives to PolyAI

Canonical: https://www.capterra.in/alternatives/198201/polyai

> Explore the top alternatives to PolyAI. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Slack** — 4.7/5 (24075 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \&amp; AI features.
   - [View profile](https://www.capterra.in/software/135003/slack)
   - [Compare vs PolyAI](https://www.capterra.in/compare/135003/198201/slack/vs/polyai)
2. **LiveAgent** — 4.7/5 (1758 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.in/software/102188/liveagent)
   - [Compare vs PolyAI](https://www.capterra.in/compare/102188/198201/liveagent/vs/polyai)
3. **LiveChat** — 4.6/5 (1719 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.in/software/62194/livechat)
   - [Compare vs PolyAI](https://www.capterra.in/compare/62194/198201/livechat/vs/polyai)
4. **Zendesk Suite** — 4.4/5 (4077 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.in/software/164283/zendesk)
   - [Compare vs PolyAI](https://www.capterra.in/compare/164283/198201/zendesk/vs/polyai)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.in/software/144040/tidio-chat)
   - [Compare vs PolyAI](https://www.capterra.in/compare/144040/198201/tidio-chat/vs/polyai)
6. **Gladly** — 4.8/5 (139 reviews) — Live chat that keeps the full conversation in view—no tickets, no silos, just fast, personal support in real time.
   - [View profile](https://www.capterra.in/software/156723/gladly)
   - [Compare vs PolyAI](https://www.capterra.in/compare/156723/198201/gladly/vs/polyai)
7. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
   - [View profile](https://www.capterra.in/software/1019488/inx-app)
   - [Compare vs PolyAI](https://www.capterra.in/compare/198201/1019488/polyai/vs/inx-app)
8. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
   - [View profile](https://www.capterra.in/software/169505/zoho-desk)
   - [Compare vs PolyAI](https://www.capterra.in/compare/169505/198201/zoho-desk/vs/polyai)
9. **Enterprise Bot** — 4.5/5 (10 reviews) — We provide enterprises with cost-effective Conversational AI solutions across voice, email and chat to transform customer experience.
   - [View profile](https://www.capterra.in/software/188017/chatbot2go)
   - [Compare vs PolyAI](https://www.capterra.in/compare/188017/198201/chatbot2go/vs/polyai)
10. **Ada** — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels
    - [View profile](https://www.capterra.in/software/164470/ada-support)
    - [Compare vs PolyAI](https://www.capterra.in/compare/164470/198201/ada-support/vs/polyai)
11. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.in/software/164772/omnichannel)
    - [Compare vs PolyAI](https://www.capterra.in/compare/164772/198201/omnichannel/vs/polyai)
12. **Eloquant** — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
    - [View profile](https://www.capterra.in/software/1022365/eloquant)
    - [Compare vs PolyAI](https://www.capterra.in/compare/198201/1022365/polyai/vs/eloquant)
13. **Vozy** — 4.0/5 (7 reviews) — We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions.
    - [View profile](https://www.capterra.in/software/170736/vozy)
    - [Compare vs PolyAI](https://www.capterra.in/compare/170736/198201/vozy/vs/polyai)
14. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.in/software/187541/tiledesk)
    - [Compare vs PolyAI](https://www.capterra.in/compare/187541/198201/tiledesk/vs/polyai)
15. **Intercom** — 4.5/5 (1132 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
    - [View profile](https://www.capterra.in/software/134347/intercom)
    - [Compare vs PolyAI](https://www.capterra.in/compare/134347/198201/intercom/vs/polyai)

## Related Categories

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)
- [Call Recording Software](https://www.capterra.in/directory/30533/call-recording/software)
- [Call Center Software](https://www.capterra.in/directory/30007/call-center/software)
- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)
- [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.in/alternatives/198201/polyai)
- [View Product Profile](https://www.capterra.in/software/198201/polyai)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/198201/polyai> |
| de-AT | <https://www.capterra.at/alternatives/198201/polyai> |
| de-CH | <https://www.capterra.ch/alternatives/198201/polyai> |
| en | <https://www.capterra.com/p/198201/PolyAI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/198201/polyai> |
| en-AU | <https://www.capterra.com.au/alternatives/198201/polyai> |
| en-CA | <https://www.capterra.ca/alternatives/198201/polyai> |
| en-GB | <https://www.capterra.co.uk/alternatives/198201/polyai> |
| en-IE | <https://www.capterra.ie/alternatives/198201/polyai> |
| en-IL | <https://www.capterra.co.il/alternatives/198201/polyai> |
| en-IN | <https://www.capterra.in/alternatives/198201/polyai> |
| en-NZ | <https://www.capterra.co.nz/alternatives/198201/polyai> |
| en-SG | <https://www.capterra.com.sg/alternatives/198201/polyai> |
| en-ZA | <https://www.capterra.co.za/alternatives/198201/polyai> |
| fr | <https://www.capterra.fr/alternatives/198201/polyai> |
| fr-BE | <https://fr.capterra.be/alternatives/198201/polyai> |
| fr-CA | <https://fr.capterra.ca/alternatives/198201/polyai> |
| fr-LU | <https://www.capterra.lu/alternatives/198201/polyai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"PolyAI","description":"Find the best PolyAI alternatives at a glance. Our filters and verified reviews for Indian business users can help you choose the best software for your needs.","url":"https://www.capterra.in/alternatives/198201/polyai","about":{"@id":"https://www.capterra.in/alternatives/198201/polyai#software"},"breadcrumb":{"@id":"https://www.capterra.in/alternatives/198201/polyai#breadcrumblist"},"@id":"https://www.capterra.in/alternatives/198201/polyai#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.in/alternatives/198201/polyai#software"},"isPartOf":{"@id":"https://www.capterra.in/#website"},"publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN"},{"name":"PolyAI","url":"https://www.capterra.in/software/198201/polyai","@id":"https://www.capterra.in/software/198201/polyai#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3}},{"@id":"https://www.capterra.in/alternatives/198201/polyai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"PolyAI","position":3,"item":"/software/198201/polyai","@type":"ListItem"},{"name":"PolyAI Alternatives","position":4,"item":"https://www.capterra.in/alternatives/198201/polyai","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 PolyAI Alternatives - Capterra India 2026","@context":"https://schema.org","@id":"https://www.capterra.in/alternatives/198201/polyai#itemlist","@type":"ItemList","itemListElement":[{"name":"Slack","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.capterra.in/software/135003/slack","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.in/software/102188/liveagent","@type":"ListItem"},{"name":"LiveChat","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.in/software/62194/livechat","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.in/software/164283/zendesk","@type":"ListItem"},{"name":"Tidio","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.in/software/144040/tidio-chat","@type":"ListItem"},{"name":"Gladly","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.in/software/156723/gladly","@type":"ListItem"},{"name":"Inxide","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.capterra.in/software/1019488/inx-app","@type":"ListItem"},{"name":"Zoho Desk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.in/software/169505/zoho-desk","@type":"ListItem"},{"name":"Enterprise Bot","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3f7a226-7be8-4ebf-841c-f2660e285314.png","url":"https://www.capterra.in/software/188017/chatbot2go","@type":"ListItem"},{"name":"Ada","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c0b9595-be77-459b-8d14-2f771231fa18.png","url":"https://www.capterra.in/software/164470/ada-support","@type":"ListItem"},{"name":"inconnect","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.in/software/164772/omnichannel","@type":"ListItem"},{"name":"Eloquant","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b64e0df-acc0-40d0-9bb5-a370fc76d43e.jpeg","url":"https://www.capterra.in/software/1022365/eloquant","@type":"ListItem"},{"name":"Vozy","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e046321-1838-49d7-8aff-31f6cdc79066.jpeg","url":"https://www.capterra.in/software/170736/vozy","@type":"ListItem"},{"name":"Tiledesk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.in/software/187541/tiledesk","@type":"ListItem"},{"name":"Intercom","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.in/software/134347/intercom","@type":"ListItem"}],"numberOfItems":15}
</script>
