---
description: Get information about HEINZELMANN price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HEINZELMANN Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [HEINZELMANN](/software/200198/heinzelmann-service-desk) > [HEINZELMANN Alternatives](https://www.capterra.in/alternatives/200198/heinzelmann-service-desk)

# Alternatives to HEINZELMANN

Canonical: https://www.capterra.in/alternatives/200198/heinzelmann-service-desk

> Explore the top alternatives to HEINZELMANN. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform.
   - [View profile](https://www.capterra.in/software/132997/freshservice)
   - [Compare vs HEINZELMANN](https://www.capterra.in/compare/132997/200198/freshservice/vs/heinzelmann-service-desk)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills.
   - [View profile](https://www.capterra.in/software/179501/manageengine-service-desk-plus)
   - [Compare vs HEINZELMANN](https://www.capterra.in/compare/179501/200198/manageengine-service-desk-plus/vs/heinzelmann-service-desk)
3. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \&amp; collaboration.
   - [View profile](https://www.capterra.in/software/138769/jira-service-management)
   - [Compare vs HEINZELMANN](https://www.capterra.in/compare/138769/200198/jira-service-management/vs/heinzelmann-service-desk)
4. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.in/software/202528/milvus)
   - [Compare vs HEINZELMANN](https://www.capterra.in/compare/200198/202528/heinzelmann-service-desk/vs/milvus)
5. **Atera** — 4.5/5 (446 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.in/software/144309/atera)
   - [Compare vs HEINZELMANN](https://www.capterra.in/compare/144309/200198/atera/vs/heinzelmann-service-desk)
6. **TOPdesk** — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
   - [View profile](https://www.capterra.in/software/127562/topdesk)
   - [Compare vs HEINZELMANN](https://www.capterra.in/compare/127562/200198/topdesk/vs/heinzelmann-service-desk)
7. **SysAid** — 4.5/5 (511 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.in/software/107225/sysaid)
   - [Compare vs HEINZELMANN](https://www.capterra.in/compare/107225/200198/sysaid/vs/heinzelmann-service-desk)
8. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk is an award winning fully integrated Service Desk/ Help Desk ITSM solution available for both on the Cloud and On-Premise.
   - [View profile](https://www.capterra.in/software/144825/boss-solutions)
   - [Compare vs HEINZELMANN](https://www.capterra.in/compare/144825/200198/boss-solutions/vs/heinzelmann-service-desk)
9. **Syncro** — 4.6/5 (147 reviews) — Strengthen security, streamline operations, and scale support with Syncro’s unified IT platform.
   - [View profile](https://www.capterra.in/software/207618/syncro)
   - [Compare vs HEINZELMANN](https://www.capterra.in/compare/200198/207618/heinzelmann-service-desk/vs/syncro)
10. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Support is the IT service desk software built for better customer relationships.
    - [View profile](https://www.capterra.in/software/164283/zendesk)
    - [Compare vs HEINZELMANN](https://www.capterra.in/compare/164283/200198/zendesk/vs/heinzelmann-service-desk)
11. **NinjaOne** — 4.7/5 (282 reviews) — NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access.
    - [View profile](https://www.capterra.in/software/165889/ninjaone)
    - [Compare vs HEINZELMANN](https://www.capterra.in/compare/165889/200198/ninjaone/vs/heinzelmann-service-desk)
12. **Action1** — 4.9/5 (237 reviews) — Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.
    - [View profile](https://www.capterra.in/software/180609/action1-rmm)
    - [Compare vs HEINZELMANN](https://www.capterra.in/compare/180609/200198/action1-rmm/vs/heinzelmann-service-desk)
13. **LogMeIn Resolve** — 4.4/5 (214 reviews) — Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent plat
    - [View profile](https://www.capterra.in/software/1026169/goto-resolve)
    - [Compare vs HEINZELMANN](https://www.capterra.in/compare/200198/1026169/heinzelmann-service-desk/vs/goto-resolve)
14. **TeamDynamix** — 4.4/5 (150 reviews) — TeamDynamix is a no-code ITSM/ESM/PPM solution with Conversational AI, enterprise integration, and advanced automation.
    - [View profile](https://www.capterra.in/software/121317/teamdynamix)
    - [Compare vs HEINZELMANN](https://www.capterra.in/compare/121317/200198/teamdynamix/vs/heinzelmann-service-desk)
15. **ConnectWise PSA** — 4.1/5 (273 reviews) — ConnectWise PSA (formerly Manage): Powerful ticketing system with centralized communication \&amp; integrates with tools you currently use.
    - [View profile](https://www.capterra.in/software/107931/connectwise-manage)
    - [Compare vs HEINZELMANN](https://www.capterra.in/compare/107931/200198/connectwise-manage/vs/heinzelmann-service-desk)

## Related Categories

- [Service Desk Software](https://www.capterra.in/directory/31027/service-desk/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)
- [IT Service Software](https://www.capterra.in/directory/30672/it-service/software)
- [Issue Tracking Software](https://www.capterra.in/directory/30675/issue-tracking/software)
- [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.in/alternatives/200198/heinzelmann-service-desk)
- [View Product Profile](https://www.capterra.in/software/200198/heinzelmann-service-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/200198/heinzelmann-service-desk> |
| de-AT | <https://www.capterra.at/alternatives/200198/heinzelmann-service-desk> |
| de-CH | <https://www.capterra.ch/alternatives/200198/heinzelmann-service-desk> |
| en | <https://www.capterra.com/p/200198/HEINZELMANN-Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200198/heinzelmann-service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/200198/heinzelmann-service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/200198/heinzelmann-service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/200198/heinzelmann-service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/200198/heinzelmann-service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/200198/heinzelmann-service-desk> |
| en-IN | <https://www.capterra.in/alternatives/200198/heinzelmann-service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/200198/heinzelmann-service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/200198/heinzelmann-service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/200198/heinzelmann-service-desk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HEINZELMANN","description":"Find the best HEINZELMANN alternatives at a glance. Our filters and verified reviews for Indian business users can help you choose the best software for your needs.","url":"https://www.capterra.in/alternatives/200198/heinzelmann-service-desk","about":{"@id":"https://www.capterra.in/alternatives/200198/heinzelmann-service-desk#software"},"breadcrumb":{"@id":"https://www.capterra.in/alternatives/200198/heinzelmann-service-desk#breadcrumblist"},"@id":"https://www.capterra.in/alternatives/200198/heinzelmann-service-desk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","mainEntity":{"@id":"https://www.capterra.in/alternatives/200198/heinzelmann-service-desk#software"},"publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"HEINZELMANN","url":"https://www.capterra.in/software/200198/heinzelmann-service-desk","@id":"https://www.capterra.in/software/200198/heinzelmann-service-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"offers":{"price":"1095","@type":"Offer"}},{"@id":"https://www.capterra.in/alternatives/200198/heinzelmann-service-desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"/directory/31027/service-desk/software","@type":"ListItem"},{"name":"HEINZELMANN","position":3,"item":"/software/200198/heinzelmann-service-desk","@type":"ListItem"},{"name":"HEINZELMANN Alternatives","position":4,"item":"https://www.capterra.in/alternatives/200198/heinzelmann-service-desk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 HEINZELMANN Alternatives - Capterra India 2026","@context":"https://schema.org","@id":"https://www.capterra.in/alternatives/200198/heinzelmann-service-desk#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.in/software/132997/freshservice","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.in/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"JIRA Service Management","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.in/software/138769/jira-service-management","@type":"ListItem"},{"name":"Milvus","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.in/software/202528/milvus","@type":"ListItem"},{"name":"Atera","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.capterra.in/software/144309/atera","@type":"ListItem"},{"name":"TOPdesk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.capterra.in/software/127562/topdesk","@type":"ListItem"},{"name":"SysAid","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.in/software/107225/sysaid","@type":"ListItem"},{"name":"BOSSDesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.capterra.in/software/144825/boss-solutions","@type":"ListItem"},{"name":"Syncro","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/30225f0c-f27d-42a1-bcec-c57fec02e61d.jpeg","url":"https://www.capterra.in/software/207618/syncro","@type":"ListItem"},{"name":"Zendesk Suite","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.in/software/164283/zendesk","@type":"ListItem"},{"name":"NinjaOne","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.capterra.in/software/165889/ninjaone","@type":"ListItem"},{"name":"Action1","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19f5bef0-ac2a-4917-90ca-380c51f1788a.png","url":"https://www.capterra.in/software/180609/action1-rmm","@type":"ListItem"},{"name":"LogMeIn Resolve","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d657b2f-9729-423d-8d7b-9fbb65196d42.png","url":"https://www.capterra.in/software/1026169/goto-resolve","@type":"ListItem"},{"name":"TeamDynamix","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.capterra.in/software/121317/teamdynamix","@type":"ListItem"},{"name":"ConnectWise PSA","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10b90bed-19f8-42a1-9a8c-7013628708dc.png","url":"https://www.capterra.in/software/107931/connectwise-manage","@type":"ListItem"}],"numberOfItems":15}
</script>
