---
description: Compare FootPrintsvs ServiceNow Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare FootPrintsvs ServiceNow Comparison - Capterra India
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Tools ](/directory/30676/itsm/software) > [FootPrints\<span\>vs\</span\> ServiceNow Comparison](https://www.capterra.in/compare/100291/152871/footprints/vs/servicenow)

# Compare FootPrints vs ServiceNow

Canonical: https://www.capterra.in/compare/100291/152871/footprints/vs/servicenow

> Detailed comparison between FootPrints and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | FootPrints | ServiceNow |
| **Overall rating** | 3.5/5 | 4.5/5 |
| **Total Reviews** | 34 | 344 |
| **Starting Price** | $1,000.00 | $100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### FootPrints

Small to Medium sized businesses who would benefit from streamlining and automating their Service Desk and ITSM processes in a fully customizable ITIL verified Service Desk solution.

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

## Key features

### FootPrints

- API
- Activity Dashboard
- Alerts/Escalation
- Approval Process Control
- Asset Tracking Software
- Availability Management
- Capacity Management
- Change Management Software
- Contract/License Management
- Incident Management Software
- Knowledge Base Management
- Prioritization
- Problem Management
- Project Management Software
- Release Management
- Reporting & Statistics
- Service Catalog
- Support Ticket Management
- Support Ticket Tracking
- Workflow Management Software

### ServiceNow

- API
- Activity Dashboard
- Alerts/Escalation
- Approval Process Control
- Asset Tracking Software
- Availability Management
- Capacity Management
- Change Management Software
- Contract/License Management
- Incident Management Software
- Knowledge Base Management
- Prioritization
- Problem Management
- Project Management Software
- Release Management
- Reporting & Statistics
- Service Catalog
- Support Ticket Management
- Support Ticket Tracking
- Workflow Management Software

## Links

- [View FootPrints Profile](https://www.capterra.in/software/100291/footprints)
- [View ServiceNow Profile](https://www.capterra.in/software/152871/servicenow)
- [View Original Comparison](https://www.capterra.in/compare/100291/152871/footprints/vs/servicenow)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare FootPrintsvs ServiceNow Comparison - Capterra India","description":"Compare FootPrintsvs ServiceNow Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/100291/152871/footprints/vs/servicenow","about":[{"@id":"https://www.capterra.in/software/100291/footprints#software"},{"@id":"https://www.capterra.in/software/152871/servicenow#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/100291/152871/footprints/vs/servicenow#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/100291/152871/footprints/vs/servicenow#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"FootPrints","description":"Easy to own, use &amp; extend IT service management for mid-size organizations. Create personalized experiences for your employees to increase their productivity. Admins can quickly configure end-to-end business services for IT and beyond. FootPrints integrates with other systems such as BMC Client Management, Active Directory, SQL Databases &amp; more. Configurable capabilities streamline the automation of service delivery, improving employee satisfaction and IT's reputation with your business users.","url":"https://www.capterra.in/software/100291/footprints","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/100291/footprints#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.5,"bestRating":5,"ratingCount":34},"offers":{"price":"1000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise"},{"name":"ServiceNow","description":"ServiceNow Configuration Management Database (CMDB) provides visibility into IT infrastructure and services, serving as a single system of record for configuration item data. Integrated with IT systems via service graph connectors, it creates a unified view of the digital landscape, breaking down silos and enabling effective management of digital product lifecycles.\n\nThe CMDB automates data acquisition, continuously refreshing information to assess risk, impact, and maintain data accuracy for AI outcomes and audits. Its visualization and reporting tools offer a clear view of CI relationships.\n\nBy consolidating data from multiple sources, ServiceNow CMDB delivers a single source of truth, enhancing decision-making, operational efficiency, and risk management. Seamlessly connecting with the broader ServiceNow platform, it strengthens workflows across the enterprise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0848cb76-626a-41e4-81ed-86b3a104f51b.png","url":"https://www.capterra.in/software/152871/servicenow","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/152871/servicenow#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":344},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Management (ITSM) Tools ","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"FootPrintsvs ServiceNow Comparison","position":3,"item":"https://www.capterra.in/compare/100291/152871/footprints/vs/servicenow","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/100291/152871/footprints/vs/servicenow#breadcrumblist"}]}
</script>
