---
description: Compare Agiloftvs Salesforce Service Cloud Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Agiloftvs Salesforce Service Cloud Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Vendor Management Software](/directory/10024/vendor-management/software) > [Agiloft\<span\>vs\</span\> Salesforce Service Cloud Comparison](https://www.capterra.in/compare/101273/136189/agiloft/vs/salesforce)

# Compare Agiloft vs Salesforce Service Cloud

Canonical: https://www.capterra.in/compare/101273/136189/agiloft/vs/salesforce

> Detailed comparison between Agiloft and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Agiloft | Salesforce Service Cloud |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 38 | 820 |
| **Starting Price** | - | $25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Agiloft

Designed for businesses in healthcare, legal services, procurement, technology, pharmaceuticals, manufacturing and other industries.

### Salesforce Service Cloud

Salesforce Service Cloud is used by contact centers, IT departments, HR departments, field service operations, and customer support teams.

## Key features

### Agiloft

- API
- Activity Tracking
- Asset Tracking Software
- Audit Trail
- Change Management Software
- Chat/Messaging
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customizable Reports
- Full Text Search
- Inventory Management Software
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Reminders
- Sales Pipeline Management
- Support Ticket Management
- Surveys & Feedback
- Workflow Management Software

### Salesforce Service Cloud

- API
- Activity Tracking
- Asset Tracking Software
- Audit Trail
- Change Management Software
- Chat/Messaging
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customizable Reports
- Full Text Search
- Inventory Management Software
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Reminders
- Sales Pipeline Management
- Support Ticket Management
- Surveys & Feedback
- Workflow Management Software

## Links

- [View Agiloft Profile](https://www.capterra.in/software/101273/agiloft)
- [View Salesforce Service Cloud Profile](https://www.capterra.in/software/136189/salesforce)
- [View Original Comparison](https://www.capterra.in/compare/101273/136189/agiloft/vs/salesforce)

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