---
description: Compare LiveAgentvs SingleComm Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs SingleComm Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> SingleComm Comparison](https://www.capterra.in/compare/102188/1014284/liveagent/vs/singlecomm)

# Compare LiveAgent vs SingleComm

Canonical: https://www.capterra.in/compare/102188/1014284/liveagent/vs/singlecomm

> Detailed comparison between LiveAgent and SingleComm. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | SingleComm |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 1753 | 7 |
| **Starting Price** | $15.00 | $49.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### SingleComm

Increasing agent efficiency, customer satisfaction \&amp; revenue with drag-and-drop no coding workflows, real-time analytics \&amp; highly scalable ACD.

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Computer Telephony Integration
- Contact Management Software
- Inbound Call Center
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics

### SingleComm

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Computer Telephony Integration
- Contact Management Software
- Inbound Call Center
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View SingleComm Profile](https://www.capterra.in/software/1014284/singlecomm)
- [View Original Comparison](https://www.capterra.in/compare/102188/1014284/liveagent/vs/singlecomm)

-----

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