---
description: Compare LiveAgentvs Vergic Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Vergic Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> Vergic Comparison](https://www.capterra.in/compare/102188/1014480/liveagent/vs/vergic)

# Compare LiveAgent vs Vergic

Canonical: https://www.capterra.in/compare/102188/1014480/liveagent/vs/vergic

> Detailed comparison between LiveAgent and Vergic. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Vergic |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1753 | 4 |
| **Starting Price** | $15.00 | €35.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Vergic

Any business looking for a digital customer engagement platform

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- Chat/Messaging
- Chatbot software
- Configurable Workflow
- Customer Database
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Video Chat

### Vergic

- AI/Machine Learning
- API
- Activity Tracking
- Chat/Messaging
- Chatbot software
- Configurable Workflow
- Customer Database
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Video Chat

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Vergic Profile](https://www.capterra.in/software/1014480/vergic)
- [View Original Comparison](https://www.capterra.in/compare/102188/1014480/liveagent/vs/vergic)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs Vergic Comparison - Capterra India","description":"Compare LiveAgentvs Vergic Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/1014480/liveagent/vs/vergic","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/1014480/vergic#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/1014480/liveagent/vs/vergic#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/102188/1014480/liveagent/vs/vergic#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.in/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Vergic","description":"Vergic Engage is a digital customer engagement platform that improves the customer experience and revenue in digital channels by acting on customer behavior, value and journey and selects the most efficient channel for each interaction.\n\nThis platform is easy to integrate and allows brands and organizations to engage with customers through AI/BOT supported messaging and collaboration tools such as: \n\n- Live chat\n- Chatbots\n- Co-browsing\n- Video chat\n- Analytic rule engine\n- Messaging","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0f93cb4b-b3d0-4fd0-b3a0-04b8bceb1db0.jpeg","url":"https://www.capterra.in/software/1014480/vergic","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1014480/vergic#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":4},"offers":{"price":"35","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance software","position":2,"item":"/directory/33415/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"LiveAgentvs Vergic Comparison","position":3,"item":"https://www.capterra.in/compare/102188/1014480/liveagent/vs/vergic","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/102188/1014480/liveagent/vs/vergic#breadcrumblist"}]}
</script>