---
description: Compare LiveAgentvs FreJun Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs FreJun Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> FreJun Comparison](https://www.capterra.in/compare/102188/1018091/liveagent/vs/frejun---call-automation-platform)

# Compare LiveAgent vs FreJun

Canonical: https://www.capterra.in/compare/102188/1018091/liveagent/vs/frejun---call-automation-platform

> Detailed comparison between LiveAgent and FreJun. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | FreJun |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 75 |
| **Starting Price** | $15.00 | $17.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### FreJun

\-

## Key features

### LiveAgent

- API
- Archiving & Retention
- Automated Routing
- CRM Software
- Call Logging
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Complaint Tracking
- Customer Engagement Software
- Customizable Reports
- Email Monitoring
- Multi-Channel Communication
- Natural Language Processing
- On-Demand Recording
- Onboarding Software
- Recording
- Transfers/Routing

### FreJun

- API
- Archiving & Retention
- Auto-Dialer
- Automated Routing
- CRM Software
- Call Logging
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- Multi-Channel Communication
- On-Demand Recording
- Recording

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View FreJun Profile](https://www.capterra.in/software/1018091/frejun---call-automation-platform)
- [View Original Comparison](https://www.capterra.in/compare/102188/1018091/liveagent/vs/frejun---call-automation-platform)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs FreJun Comparison - Capterra India","description":"Compare LiveAgentvs FreJun Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/1018091/liveagent/vs/frejun---call-automation-platform","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/1018091/frejun---call-automation-platform#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/1018091/liveagent/vs/frejun---call-automation-platform#breadcrumblist"},"@id":"https://www.capterra.in/compare/102188/1018091/liveagent/vs/frejun---call-automation-platform#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.in/software/102188/liveagent","@id":"https://www.capterra.in/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"FreJun","description":"FreJun is a cloud telephony platform that automates your business calls. Users can make outbound and receive inbound business calls using a unique virtual number. The calls made can be logged, recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides an auto-dialer, where the user can automatically call a list of numbers. The entire contact system can be set up in 5-10 minutes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5d666bf7-9f42-4ffb-82d1-602ab1e83993.png","url":"https://www.capterra.in/software/1018091/frejun---call-automation-platform","@id":"https://www.capterra.in/software/1018091/frejun---call-automation-platform#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":75},"offers":{"price":"17.5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.in/compare/102188/1018091/liveagent/vs/frejun---call-automation-platform#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance software","position":2,"item":"/directory/33415/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"LiveAgentvs FreJun Comparison","position":3,"item":"https://www.capterra.in/compare/102188/1018091/liveagent/vs/frejun---call-automation-platform","@type":"ListItem"}]}]}
</script>
