---
description: Compare LiveAgentvs LogMeIn Resolve Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs LogMeIn Resolve Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveAgent\<span\>vs\</span\> LogMeIn Resolve Comparison](https://www.capterra.in/compare/102188/1026169/liveagent/vs/goto-resolve)

# Compare LiveAgent vs LogMeIn Resolve

Canonical: https://www.capterra.in/compare/102188/1026169/liveagent/vs/goto-resolve

> Detailed comparison between LiveAgent and LogMeIn Resolve. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | LogMeIn Resolve |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1783 | 214 |
| **Starting Price** | $15.00 | $29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### LogMeIn Resolve

IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Configurable Workflow
- Customizable Forms
- File Transfer
- Help Desk Management
- Issue Management
- Monitoring
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Screen Sharing Software
- Support Ticket Management
- Task Management Software
- Ticket Management

### LogMeIn Resolve

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Configurable Workflow
- Customizable Forms
- File Transfer
- Help Desk Management
- Issue Management
- Monitoring
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Screen Sharing Software
- Support Ticket Management
- Task Management Software
- Ticket Management

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View LogMeIn Resolve Profile](https://www.capterra.in/software/1026169/goto-resolve)
- [View Original Comparison](https://www.capterra.in/compare/102188/1026169/liveagent/vs/goto-resolve)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs LogMeIn Resolve Comparison - Capterra India","description":"Compare LiveAgentvs LogMeIn Resolve Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/1026169/liveagent/vs/goto-resolve","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/1026169/goto-resolve#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/1026169/liveagent/vs/goto-resolve#breadcrumblist"},"@id":"https://www.capterra.in/compare/102188/1026169/liveagent/vs/goto-resolve#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8326cad2-1f67-48d1-bb5f-a23a8d6798ba.jpeg","url":"https://www.capterra.in/software/102188/liveagent","@id":"https://www.capterra.in/software/102188/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1783},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"LogMeIn Resolve","description":"LogMeIn Resolve is a unified endpoint management platform built for IT teams and MSPs who need to proactively manage, secure, and support every device across their organization, without the clutter of disconnected tools or additional headcount.\n\nFrom automated patch management and real-time vulnerability remediation to remote support and helpdesk ticketing, Resolve brings everything into one intelligent platform. Built-in security and compliance controls provide unified oversight and policy enforcement from a single console, making it effortless to manage risk at scale. AI-powered diagnostics, automated ticket summaries, and a built-in knowledge base help technicians move from ticket to fix faster — and capture every resolution along the way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6b62be9f-8dae-44b2-940c-3d2090ad889c.png","url":"https://www.capterra.in/software/1026169/goto-resolve","@id":"https://www.capterra.in/software/1026169/goto-resolve#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":214},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/compare/102188/1026169/liveagent/vs/goto-resolve#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"LiveAgentvs LogMeIn Resolve Comparison","position":3,"item":"https://www.capterra.in/compare/102188/1026169/liveagent/vs/goto-resolve","@type":"ListItem"}]}]}
</script>
