---
description: Compare LiveAgentvs Mayday Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Mayday Comparison - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [LiveAgent\<span\>vs\</span\> Mayday Comparison](https://www.capterra.in/compare/102188/1026230/liveagent/vs/mayday)

# Compare LiveAgent vs Mayday

Canonical: https://www.capterra.in/compare/102188/1026230/liveagent/vs/mayday

> Detailed comparison between LiveAgent and Mayday. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Mayday |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 31 |
| **Starting Price** | $15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Mayday

Scaleups and enterprise companies with high customer service intensity

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management Software (CMS)
- Customer Communication
- Customizable Reports
- Email Alerts
- Full Text Search
- Knowledge Management Software
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Surveys & Feedback
- Templates
- Website Integration
- Workflow Management Software

### Mayday

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management Software (CMS)
- Customer Communication
- Customizable Reports
- Email Alerts
- Full Text Search
- Knowledge Management Software
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Surveys & Feedback
- Templates
- Website Integration
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Mayday Profile](https://www.capterra.in/software/1026230/mayday)
- [View Original Comparison](https://www.capterra.in/compare/102188/1026230/liveagent/vs/mayday)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs Mayday Comparison - Capterra India","description":"Compare LiveAgentvs Mayday Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/1026230/liveagent/vs/mayday","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/1026230/mayday#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/1026230/liveagent/vs/mayday#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/102188/1026230/liveagent/vs/mayday#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel customer care software that offers built-in CRM capabilities to improve customer support performance and delivery. It enhances customer service, streamlines operations, and boosts efficiency with advanced features.\n\nLiveAgent’s CRM system enables centralized customer data management, including contact details, communication history, internal notes, and tags. It allows agents to access complete customer profiles during interactions, ensuring context-aware support. LiveAgent’s CRM platform also supports task automation, data organization, and integration with other tools, helping teams maintain consistent communication and accurate records across all channels.\n\nThe live chat and call center features simplify call management with intelligent call routing, IVR, and VoIP integrations to handle customer inquiries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.in/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Mayday","description":"Mayday is the omnichannel knowledge base that simplifies operations and elevates service. 30,000 customer specialists rely on it to find information, deliver timely responses, and enhance customer support. Using the Mayday knowledge base, our clients typically experience: 20% de crease of time spent to search for information and 18% CSAT increase.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/47d8537f-a1a4-4b40-a3aa-c0430cab2b47.jpeg","url":"https://www.capterra.in/software/1026230/mayday","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1026230/mayday#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":31},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"LiveAgentvs Mayday Comparison","position":3,"item":"https://www.capterra.in/compare/102188/1026230/liveagent/vs/mayday","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/102188/1026230/liveagent/vs/mayday#breadcrumblist"}]}
</script>
