---
description: Compare LiveAgentvs NinjaChat Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs NinjaChat Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/32454/knowledge-base/software) > [LiveAgent\<span\>vs\</span\> NinjaChat Comparison](https://www.capterra.in/compare/102188/1026964/liveagent/vs/ninjachat)

# Compare LiveAgent vs NinjaChat

Canonical: https://www.capterra.in/compare/102188/1026964/liveagent/vs/ninjachat

> Detailed comparison between LiveAgent and NinjaChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | NinjaChat |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1753 | 5 |
| **Starting Price** | $15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Webinars |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### NinjaChat

Large Enterprises, Small and Medium Enterprises&#10;Retail and Ecommerce&#10;Telecommunication and IT&#10;BFSI (Banking, Financial Services and Insurance)&#10;Travel and Hospitality&#10;Education&#10;HealthCare&#10;Other

## Key features

### LiveAgent

- API
- Canned Responses
- Chat/Messaging
- Chatbot software
- Contact Management Software
- Content Management Software (CMS)
- Customer Database
- Customer History
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Queue Management
- Real-Time Analytics
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management Software

### NinjaChat

- API
- Canned Responses
- Chat/Messaging
- Chatbot software
- Contact Management Software
- Content Management Software (CMS)
- Customer Database
- Customer History
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Queue Management
- Real-Time Analytics
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View NinjaChat Profile](https://www.capterra.in/software/1026964/ninjachat)
- [View Original Comparison](https://www.capterra.in/compare/102188/1026964/liveagent/vs/ninjachat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs NinjaChat Comparison - Capterra India","description":"Compare LiveAgentvs NinjaChat Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/1026964/liveagent/vs/ninjachat","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/1026964/ninjachat#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/1026964/liveagent/vs/ninjachat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/102188/1026964/liveagent/vs/ninjachat#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.in/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"NinjaChat","description":"NinjaChat from All-in-One Business Suite by 500apps is a Live Chat Software. It provides the best customer support for your website visitors. It helps to engage your website visitors by integrating your live chat with multi-channel communication like text, Facebook, WhatsApp, and many more.\n\nAll-in-One Business Suite by 500apps offers 50 apps for a flat $14.99 which comprises functional Suites like Sales, Marketing, HR &amp; Ops, Developers (Engineering), Support, Collaboration and Productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/71583f99-ef5f-4253-9b25-084409c3f960.png","url":"https://www.capterra.in/software/1026964/ninjachat","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1026964/ninjachat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":5},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Base Software","position":2,"item":"/directory/32454/knowledge-base/software","@type":"ListItem"},{"name":"LiveAgentvs NinjaChat Comparison","position":3,"item":"https://www.capterra.in/compare/102188/1026964/liveagent/vs/ninjachat","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/102188/1026964/liveagent/vs/ninjachat#breadcrumblist"}]}
</script>