---
description: Compare LiveAgentvs Dynamics 365 Customer Voice Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Dynamics 365 Customer Voice Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> Dynamics 365 Customer Voice Comparison](https://www.capterra.in/compare/102188/1029325/liveagent/vs/microsoft-dynamics-365-customer-voice)

# Compare LiveAgent vs Dynamics 365 Customer Voice

Canonical: https://www.capterra.in/compare/102188/1029325/liveagent/vs/microsoft-dynamics-365-customer-voice

> Detailed comparison between LiveAgent and Dynamics 365 Customer Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Dynamics 365 Customer Voice |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | $15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Dynamics 365 Customer Voice

Microsoft Dynamics 365 Customer Voice is designed for companies in different segments that wish to access detailed customer feedback on their products and services in order to offer even better experi

## Key features

### LiveAgent

- Automatic Call Distribution
- Blended Call Center
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Complaint Tracking
- Customer Engagement Software
- Customizable Reports
- Email Monitoring
- Feedback Management
- Monitoring
- Natural Language Processing
- Onboarding Software
- Performance Management
- Performance Metrics
- Real-Time Data
- Recording
- Support Ticket Management
- Survey/Poll Management
- Task Automation
- Transfers/Routing

### Dynamics 365 Customer Voice

- Feedback Management
- Performance Metrics
- Survey/Poll Management

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Dynamics 365 Customer Voice Profile](https://www.capterra.in/software/1029325/microsoft-dynamics-365-customer-voice)
- [View Original Comparison](https://www.capterra.in/compare/102188/1029325/liveagent/vs/microsoft-dynamics-365-customer-voice)

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