---
description: Compare LiveAgentvs Umnico Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Umnico Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> Umnico Comparison](https://www.capterra.in/compare/102188/1039820/liveagent/vs/umnico)

# Compare LiveAgent vs Umnico

Canonical: https://www.capterra.in/compare/102188/1039820/liveagent/vs/umnico

> Detailed comparison between LiveAgent and Umnico. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Umnico |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1781 | 6 |
| **Starting Price** | $15.00 | $7.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Umnico

A small and midsize business managers who would like to engage the opportunities of business messengers and social media channels to receive incremental leads, raise sales and improve helpdesk.

## Key features

### LiveAgent

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customer Engagement Software
- Customer Social Profiles
- File Sharing Software
- Lead Capture Software
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Reminders
- Reporting/Analytics
- Social Media Integration
- Task Management Software
- Template Management
- Transfers/Routing
- Workflow Management Software

### Umnico

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customer Engagement Software
- Customer Social Profiles
- File Sharing Software
- Lead Capture Software
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Reminders
- Reporting/Analytics
- Social Media Integration
- Task Management Software
- Template Management
- Transfers/Routing
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Umnico Profile](https://www.capterra.in/software/1039820/umnico)
- [View Original Comparison](https://www.capterra.in/compare/102188/1039820/liveagent/vs/umnico)

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