---
description: Compare LiveAgentvs URVA Connect Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
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title: Compare LiveAgentvs URVA Connect Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> URVA Connect Comparison](https://www.capterra.in/compare/102188/1040469/liveagent/vs/urva-connect)

# Compare LiveAgent vs URVA Connect

Canonical: https://www.capterra.in/compare/102188/1040469/liveagent/vs/urva-connect

> Detailed comparison between LiveAgent and URVA Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | URVA Connect |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | $15.00 | $11.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### URVA Connect

URVA Connect caters to startups, SMEs, agencies, and enterprises, simplifying messaging across platforms, ensuring smooth team transitions, and nurturing customer relationships.

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM Software
- Call Recording Software
- Chat/Messaging
- Collaboration Tools
- Content Management Software (CMS)
- Customer Database
- Customer History
- Email Management Software
- Feedback Management
- Inbox Management
- Multi-Channel Communication
- Personalization Software
- Reporting & Statistics
- Social Media Integration
- Surveys & Feedback
- Template Management
- Video Support
- Workflow Management Software

### URVA Connect

- API
- Activity Tracking
- CRM Software
- Call Recording Software
- Chat/Messaging
- Collaboration Tools
- Content Management Software (CMS)
- Customer Database
- Customer History
- Email Management Software
- Feedback Management
- Inbox Management
- Multi-Channel Communication
- Personalization Software
- Reporting & Statistics
- Social Media Integration
- Surveys & Feedback
- Template Management
- Video Support
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View URVA Connect Profile](https://www.capterra.in/software/1040469/urva-connect)
- [View Original Comparison](https://www.capterra.in/compare/102188/1040469/liveagent/vs/urva-connect)

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