---
description: Compare LiveAgentvs Cintrix Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Cintrix Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveAgent\<span\>vs\</span\> Cintrix Comparison](https://www.capterra.in/compare/102188/1077001/liveagent/vs/Cintrix)

# Compare LiveAgent vs Cintrix

Canonical: https://www.capterra.in/compare/102188/1077001/liveagent/vs/Cintrix

> Detailed comparison between LiveAgent and Cintrix. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Cintrix |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | $15.00 | £15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Cintrix

Ideal for startups, SMBs, and enterprises seeking a unified platform for multichannel customer support, voice, SMS, email, and chatbot, with automation and real-time performance tracking.

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Chatbot software
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration

### Cintrix

- API
- Activity Tracking
- Automatic Call Distribution
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Chatbot software
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Cintrix Profile](https://www.capterra.in/software/1077001/Cintrix)
- [View Original Comparison](https://www.capterra.in/compare/102188/1077001/liveagent/vs/Cintrix)

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