---
description: Compare LiveAgentvs Deskpro Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Deskpro Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Portal Software](/directory/14/portal/software) > [LiveAgent\<span\>vs\</span\> Deskpro Comparison](https://www.capterra.in/compare/102188/127288/liveagent/vs/deskpro)

# Compare LiveAgent vs Deskpro

Canonical: https://www.capterra.in/compare/102188/127288/liveagent/vs/deskpro

> Detailed comparison between LiveAgent and Deskpro. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Deskpro |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1783 | 38 |
| **Starting Price** | $15.00 | $39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Deskpro

Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.

## Key features

### LiveAgent

- API
- Activity Tracking
- Change Management Software
- Chatbot software
- Configurable Workflow
- Customer Communication
- Customer Database
- Customizable Reports
- File Sharing Software
- Help Desk Management
- Knowledge Management Software
- Multi-Channel Communication
- Personalization Software
- Real-Time Chat
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration

### Deskpro

- API
- Activity Tracking
- Change Management Software
- Chatbot software
- Configurable Workflow
- Customer Communication
- Customer Database
- Customizable Reports
- File Sharing Software
- Help Desk Management
- Knowledge Management Software
- Multi-Channel Communication
- Personalization Software
- Real-Time Chat
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Deskpro Profile](https://www.capterra.in/software/127288/deskpro)
- [View Original Comparison](https://www.capterra.in/compare/102188/127288/liveagent/vs/deskpro)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs Deskpro Comparison - Capterra India","description":"Compare LiveAgentvs Deskpro Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/127288/liveagent/vs/deskpro","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/127288/deskpro#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/127288/liveagent/vs/deskpro#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/102188/127288/liveagent/vs/deskpro#webpage","publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN","isPartOf":{"@id":"https://www.capterra.in/#website"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8326cad2-1f67-48d1-bb5f-a23a8d6798ba.jpeg","url":"https://www.capterra.in/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1783,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Deskpro","description":"Deskpro is the secure, AI help desk platform that unifies every support channel: email, chat, phone, social and notable brands like Slack and MS Teams. For over 20 years, industry leaders like Apple, Garmin, Brown University, the NHS, and Bitdefender have trusted Deskpro to power their support \n\nWith powerful automation, advanced reporting, and self-service tools, Deskpro helps support teams cut workloads, work more efficiently, and deliver memorable customer experiences at scale. Choose how you use Deskpro — in the cloud, on-premise, or in a private cloud — to get the control, reliability, and innovation to keep support running smoothly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7a1ca433-152f-4a92-b8d7-5580a477a993.png","url":"https://www.capterra.in/software/127288/deskpro","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/127288/deskpro#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":38,"ratingValue":4.6},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Portal Software","position":2,"item":"/directory/14/portal/software","@type":"ListItem"},{"name":"LiveAgentvs Deskpro Comparison","position":3,"item":"https://www.capterra.in/compare/102188/127288/liveagent/vs/deskpro","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/102188/127288/liveagent/vs/deskpro#breadcrumblist"}]}
</script>
