---
description: Compare LiveAgentvs Ticksy Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Ticksy Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> Ticksy Comparison](https://www.capterra.in/compare/102188/133578/liveagent/vs/ticksy)

# Compare LiveAgent vs Ticksy

Canonical: https://www.capterra.in/compare/102188/133578/liveagent/vs/ticksy

> Detailed comparison between LiveAgent and Ticksy. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Ticksy |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 2 |
| **Starting Price** | $15.00 | $5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Not Offered |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Ticksy

Designed for small businesses, it is a white-labeled help desk solution that helps verify client accounts, receive customer ticket assignments in real-time, manage online documentation, and more.

## Key features

### LiveAgent

- Alerts/Escalation
- Blended Call Center
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Complaint Tracking
- Customer Engagement Software
- Customizable Branding
- Customizable Reports
- Email Management Software
- Email Monitoring
- Interaction Tracking
- Knowledge Base Management
- Monitoring
- Natural Language Processing
- Onboarding Software
- Recording
- Self Service Portal
- Support Ticket Management
- Ticket Management
- Transfers/Routing

### Ticksy

- Alerts/Escalation
- Customizable Branding
- Email Management Software
- Interaction Tracking
- Knowledge Base Management
- Self Service Portal
- Support Ticket Management
- Ticket Management

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Ticksy Profile](https://www.capterra.in/software/133578/ticksy)
- [View Original Comparison](https://www.capterra.in/compare/102188/133578/liveagent/vs/ticksy)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs Ticksy Comparison - Capterra India","description":"Compare LiveAgentvs Ticksy Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/133578/liveagent/vs/ticksy","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/133578/ticksy#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/133578/liveagent/vs/ticksy#breadcrumblist"},"@id":"https://www.capterra.in/compare/102188/133578/liveagent/vs/ticksy#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.in/software/102188/liveagent","@id":"https://www.capterra.in/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Ticksy","description":"Simple customer support app with intuitive user interface that supports customized company branding. 5/month per user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/549812b9-cba1-4bfc-b346-c55c0a3483f4.png","url":"https://www.capterra.in/software/133578/ticksy","@id":"https://www.capterra.in/software/133578/ticksy#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/compare/102188/133578/liveagent/vs/ticksy#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance software","position":2,"item":"/directory/33415/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"LiveAgentvs Ticksy Comparison","position":3,"item":"https://www.capterra.in/compare/102188/133578/liveagent/vs/ticksy","@type":"ListItem"}]}]}
</script>