---
description: Compare LiveAgentvs Teamwork Desk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Teamwork Desk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> Teamwork Desk Comparison](https://www.capterra.in/compare/102188/143754/liveagent/vs/teamwork-desk)

# Compare LiveAgent vs Teamwork Desk

Canonical: https://www.capterra.in/compare/102188/143754/liveagent/vs/teamwork-desk

> Detailed comparison between LiveAgent and Teamwork Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Teamwork Desk |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1753 | 143 |
| **Starting Price** | $15.00 | $10.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Teamwork Desk

A ticketing system designed to easily manage customer queries, saving you time and money.

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Alerts/Escalation
- Computer Telephony Integration
- Customer Complaint Tracking
- Customer Engagement Software
- Customizable Branding
- Email Monitoring
- Email Templates
- Knowledge Base Management
- Mobile App
- Natural Language Processing
- Onboarding Software
- Performance Metrics
- Prioritization
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Ticket Management
- Workflow Management Software

### Teamwork Desk

- API
- Access Controls/Permissions
- Alerts/Escalation
- Customizable Branding
- Email Templates
- Knowledge Base Management
- Mobile App
- Performance Metrics
- Prioritization
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Ticket Management
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Teamwork Desk Profile](https://www.capterra.in/software/143754/teamwork-desk)
- [View Original Comparison](https://www.capterra.in/compare/102188/143754/liveagent/vs/teamwork-desk)

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