---
description: Compare LiveAgentvs Dialshree Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Dialshree Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [LiveAgent\<span\>vs\</span\> Dialshree Comparison](https://www.capterra.in/compare/102188/144944/liveagent/vs/dialshree)

# Compare LiveAgent vs Dialshree

Canonical: https://www.capterra.in/compare/102188/144944/liveagent/vs/dialshree

> Detailed comparison between LiveAgent and Dialshree. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Dialshree |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 74 |
| **Starting Price** | $15.00 | ₹59.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Dialshree

BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

### Dialshree

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Dialshree Profile](https://www.capterra.in/software/144944/dialshree)
- [View Original Comparison](https://www.capterra.in/compare/102188/144944/liveagent/vs/dialshree)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs Dialshree Comparison - Capterra India","description":"Compare LiveAgentvs Dialshree Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/144944/liveagent/vs/dialshree","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/144944/dialshree#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/144944/liveagent/vs/dialshree#breadcrumblist"},"@id":"https://www.capterra.in/compare/102188/144944/liveagent/vs/dialshree#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.in/software/102188/liveagent","@id":"https://www.capterra.in/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Dialshree","description":"DialShree is a popular call center solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers.\nOur VoIP \n\nDialShree has some futuristic add-ons to offer more consolidated call center software to specific industries.\nVisit us @ https://elisiontec.com/products/contact-center-software/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9276734c-a8ef-44c0-9f0f-cc5fe4ebf893.png","url":"https://www.capterra.in/software/144944/dialshree","@id":"https://www.capterra.in/software/144944/dialshree#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":74},"offers":{"price":"59","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android"},{"@id":"https://www.capterra.in/compare/102188/144944/liveagent/vs/dialshree#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud PBX Software","position":2,"item":"/directory/31102/cloud-pbx/software","@type":"ListItem"},{"name":"LiveAgentvs Dialshree Comparison","position":3,"item":"https://www.capterra.in/compare/102188/144944/liveagent/vs/dialshree","@type":"ListItem"}]}]}
</script>
