---
description: Compare LiveAgentvs MaxContact Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs MaxContact Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [LiveAgent\<span\>vs\</span\> MaxContact Comparison](https://www.capterra.in/compare/102188/156506/liveagent/vs/maxcontact)

# Compare LiveAgent vs MaxContact

Canonical: https://www.capterra.in/compare/102188/156506/liveagent/vs/maxcontact

> Detailed comparison between LiveAgent and MaxContact. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | MaxContact |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 33 |
| **Starting Price** | $15.00 | £80.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### MaxContact

AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses deliver proven results.

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Chatbot software
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Performance Management
- Quality Assurance
- Real-Time Data
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

### MaxContact

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Chatbot software
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Performance Management
- Quality Assurance
- Real-Time Data
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View MaxContact Profile](https://www.capterra.in/software/156506/maxcontact)
- [View Original Comparison](https://www.capterra.in/compare/102188/156506/liveagent/vs/maxcontact)

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