---
description: Compare LiveAgentvs Broadly Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Broadly Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [LiveAgent\<span\>vs\</span\> Broadly Comparison](https://www.capterra.in/compare/102188/161326/liveagent/vs/broadly-reviews)

# Compare LiveAgent vs Broadly

Canonical: https://www.capterra.in/compare/102188/161326/liveagent/vs/broadly-reviews

> Detailed comparison between LiveAgent and Broadly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Broadly |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 336 |
| **Starting Price** | $15.00 | $249.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Broadly

Local businesses. Industries include: Animal Services, Automotive, Business \&amp; Professional Services, Construction, Dental \&amp; Medical, Home Services, Health \&amp; Beauty \&amp; Hospitality.

## Key features

### LiveAgent

- Activity Dashboard
- CRM Software
- Campaign Management Software
- Communication Management
- Customer History
- Dashboard Software
- Email Management Software
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Website Integration

### Broadly

- Activity Dashboard
- CRM Software
- Campaign Management Software
- Communication Management
- Customer History
- Dashboard Software
- Email Management Software
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Website Integration

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Broadly Profile](https://www.capterra.in/software/161326/broadly-reviews)
- [View Original Comparison](https://www.capterra.in/compare/102188/161326/liveagent/vs/broadly-reviews)

-----

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