---
description: Compare LiveAgentvs Heyday Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Heyday Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> Heyday Comparison](https://www.capterra.in/compare/102188/177804/liveagent/vs/heyday-ai)

# Compare LiveAgent vs Heyday

Canonical: https://www.capterra.in/compare/102188/177804/liveagent/vs/heyday-ai

> Detailed comparison between LiveAgent and Heyday. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Heyday |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1753 | 17 |
| **Starting Price** | $15.00 | $499.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Heyday

Heyday lets mid-market and enterprise retailers in cosmetics, fashion, fitness, food, and furniture stay open online 24/7, even when their physical stores close for the day, with the power of AI.

## Key features

### LiveAgent

- AI/Machine Learning
- Canned Responses
- Chat/Messaging
- Chatbot software
- Customer Database
- File Sharing Software
- Multi-Channel Communication
- Natural Language Processing
- Personalization Software
- Real-Time Analytics
- Real-time Conversations
- Screen Sharing Software
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support
- Workflow Management Software

### Heyday

- AI/Machine Learning
- Canned Responses
- Chat/Messaging
- Chatbot software
- Customer Database
- File Sharing Software
- Multi-Channel Communication
- Natural Language Processing
- Personalization Software
- Real-Time Analytics
- Real-time Conversations
- Screen Sharing Software
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Heyday Profile](https://www.capterra.in/software/177804/heyday-ai)
- [View Original Comparison](https://www.capterra.in/compare/102188/177804/liveagent/vs/heyday-ai)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs Heyday Comparison - Capterra India","description":"Compare LiveAgentvs Heyday Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/177804/liveagent/vs/heyday-ai","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/177804/heyday-ai#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/177804/liveagent/vs/heyday-ai#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/102188/177804/liveagent/vs/heyday-ai#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.in/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Heyday","description":"The #1 messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch for five-star customer experiences. \n\nBy automating up to 80% of  FAQs, Heyday delivers personalized CX at scale 24/7, easily integrating with websites and 20+ apps. So your teammates close more sales, meeting customers on their top platforms, as Heyday connects customers across the globe with iconic brands like Lacoste, Decathlon, Kingfisher, Cirque du Soleil, Danone, Bestseller… and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/28e20aa7-3957-4c82-9e66-7bba36197dec.png","url":"https://www.capterra.in/software/177804/heyday-ai","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/177804/heyday-ai#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":17},"offers":{"price":"499","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance software","position":2,"item":"/directory/33415/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"LiveAgentvs Heyday Comparison","position":3,"item":"https://www.capterra.in/compare/102188/177804/liveagent/vs/heyday-ai","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/102188/177804/liveagent/vs/heyday-ai#breadcrumblist"}]}
</script>
