---
description: Compare LiveAgentvs Email Meter Enterprise Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Email Meter Enterprise Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> Email Meter Enterprise Comparison](https://www.capterra.in/compare/102188/182763/liveagent/vs/email-meter-enterprise)

# Compare LiveAgent vs Email Meter Enterprise

Canonical: https://www.capterra.in/compare/102188/182763/liveagent/vs/email-meter-enterprise

> Detailed comparison between LiveAgent and Email Meter Enterprise. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Email Meter Enterprise |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 20 |
| **Starting Price** | $15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Email Meter Enterprise

All organizations using Google Workspace or Microsoft 365 interested that will benefit from tracking and analyzing email response times, SLAs, email activity and overall team's email productivity.

## Key features

### LiveAgent

- Access Controls/Permissions
- Activity Tracking
- Customer History
- Customizable Reports
- Email Monitoring
- Email Tracking Software
- Employee Activity Monitoring
- Monitoring
- Onboarding Software
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Routing
- Search/Filter
- Shared Inboxes

### Email Meter Enterprise

- Access Controls/Permissions
- Activity Tracking
- Customer History
- Customizable Reports
- Email Monitoring
- Email Tracking Software
- Employee Activity Monitoring
- Monitoring
- Onboarding Software
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Routing
- Search/Filter
- Shared Inboxes

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Email Meter Enterprise Profile](https://www.capterra.in/software/182763/email-meter-enterprise)
- [View Original Comparison](https://www.capterra.in/compare/102188/182763/liveagent/vs/email-meter-enterprise)

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