---
description: Compare LiveAgentvs Wowdesk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Wowdesk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveAgent\<span\>vs\</span\> Wowdesk Comparison](https://www.capterra.in/compare/102188/183320/liveagent/vs/help-desk-solution)

# Compare LiveAgent vs Wowdesk

Canonical: https://www.capterra.in/compare/102188/183320/liveagent/vs/help-desk-solution

> Detailed comparison between LiveAgent and Wowdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Wowdesk |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 11 |
| **Starting Price** | $15.00 | $6.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Wowdesk

Business of all sizes ranging from early startups to Fortune 500 companies&#10;All Verticals: Technology- Retail- Financial - Healthcare - Logistics - Government - Professional Services- Public - NGOs

## Key features

### LiveAgent

- API
- Assignment Management
- Chat/Messaging
- Collaboration Tools
- Configurable Workflow
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Email Templates
- Multi-Channel Communication
- Performance Metrics
- Quality Assurance
- Real-Time Chat
- Reporting/Analytics
- Routing
- Social Media Integration
- Social Media Monitoring Software
- Support Ticket Management
- Survey/Poll Management
- Task Management Software
- Workflow Management Software

### Wowdesk

- API
- Assignment Management
- Chat/Messaging
- Collaboration Tools
- Configurable Workflow
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Email Templates
- Multi-Channel Communication
- Performance Metrics
- Quality Assurance
- Real-Time Chat
- Reporting/Analytics
- Routing
- Social Media Integration
- Social Media Monitoring Software
- Support Ticket Management
- Survey/Poll Management
- Task Management Software
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Wowdesk Profile](https://www.capterra.in/software/183320/help-desk-solution)
- [View Original Comparison](https://www.capterra.in/compare/102188/183320/liveagent/vs/help-desk-solution)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs Wowdesk Comparison - Capterra India","description":"Compare LiveAgentvs Wowdesk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/183320/liveagent/vs/help-desk-solution","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/183320/help-desk-solution#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/183320/liveagent/vs/help-desk-solution#breadcrumblist"},"@id":"https://www.capterra.in/compare/102188/183320/liveagent/vs/help-desk-solution#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.in/software/102188/liveagent","@id":"https://www.capterra.in/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Wowdesk","description":"WowDesk is a powerful suite of customer service solutions that aims to provide and deliver optimum customer support services through various channels including self-service portals, email, chat, phone, and social media networks at affordable price.\nWowdesk is a flexible, scalable and user friendly customer engagement platform that is installed in multitude of industries with different sizes across the globe. \nThey call it help desk, we call it WOWdesk!\nLearn more at wowdesk.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fd602f51-3803-4874-86f2-d866513a1bd1.png","url":"https://www.capterra.in/software/183320/help-desk-solution","@id":"https://www.capterra.in/software/183320/help-desk-solution#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":11},"offers":{"price":"6","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.in/compare/102188/183320/liveagent/vs/help-desk-solution#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"LiveAgentvs Wowdesk Comparison","position":3,"item":"https://www.capterra.in/compare/102188/183320/liveagent/vs/help-desk-solution","@type":"ListItem"}]}]}
</script>