---
description: Compare LiveAgentvs Odigo Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Odigo Comparison - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [LiveAgent\<span\>vs\</span\> Odigo Comparison](https://www.capterra.in/compare/102188/196966/liveagent/vs/odigo)

# Compare LiveAgent vs Odigo

Canonical: https://www.capterra.in/compare/102188/196966/liveagent/vs/odigo

> Detailed comparison between LiveAgent and Odigo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Odigo |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 1754 | 3 |
| **Starting Price** | $15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Odigo

Call Agent, Director Call Center Operations, Call Center Customer Service Representative, Senior Call Center Manager, Call Center Executive, Customer Experience Manager, Call Center Supervisor

## Key features

### LiveAgent

- AI/Machine Learning
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Chatbot software
- Computer Telephony Integration
- Configurable Workflow
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Social Media Integration
- Survey/Poll Management

### Odigo

- AI/Machine Learning
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Chatbot software
- Computer Telephony Integration
- Configurable Workflow
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Social Media Integration
- Survey/Poll Management

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Odigo Profile](https://www.capterra.in/software/196966/odigo)
- [View Original Comparison](https://www.capterra.in/compare/102188/196966/liveagent/vs/odigo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs Odigo Comparison - Capterra India","description":"Compare LiveAgentvs Odigo Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/196966/liveagent/vs/odigo","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/196966/odigo#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/196966/liveagent/vs/odigo#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/102188/196966/liveagent/vs/odigo#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.in/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1754},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Odigo","description":"Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals thanks to a global omnichannel management solution. Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7bb46224-441d-4546-a148-a59710ed4e27.jpeg","url":"https://www.capterra.in/software/196966/odigo","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/196966/odigo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":3},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"LiveAgentvs Odigo Comparison","position":3,"item":"https://www.capterra.in/compare/102188/196966/liveagent/vs/odigo","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/102188/196966/liveagent/vs/odigo#breadcrumblist"}]}
</script>