---
description: Compare LiveAgentvs Helpwise Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Helpwise Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [LiveAgent\<span\>vs\</span\> Helpwise Comparison](https://www.capterra.in/compare/102188/197123/liveagent/vs/helpwise)

# Compare LiveAgent vs Helpwise

Canonical: https://www.capterra.in/compare/102188/197123/liveagent/vs/helpwise

> Detailed comparison between LiveAgent and Helpwise. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Helpwise |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 27 |
| **Starting Price** | $15.00 | $12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Helpwise

Helpwise is a team inbox for support teams to answer customer queries across multiple channels. Helpwise currently provides team inboxes for email, SMS, WhatsApp, Facebook, Twitter, and Live chat.

## Key features

### LiveAgent

- API
- Activity Tracking
- Archiving & Retention
- Canned Responses
- Chat/Messaging
- Chatbot software
- Customer Communication
- Customer Database
- Email Monitoring
- File Sharing Software
- Help Desk Management
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration

### Helpwise

- API
- Activity Tracking
- Archiving & Retention
- Canned Responses
- Chat/Messaging
- Chatbot software
- Customer Communication
- Customer Database
- Email Monitoring
- File Sharing Software
- Help Desk Management
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Helpwise Profile](https://www.capterra.in/software/197123/helpwise)
- [View Original Comparison](https://www.capterra.in/compare/102188/197123/liveagent/vs/helpwise)

-----

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