---
description: Compare LiveAgentvs Linc Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs Linc Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> Linc Comparison](https://www.capterra.in/compare/102188/206780/liveagent/vs/linc)

# Compare LiveAgent vs Linc

Canonical: https://www.capterra.in/compare/102188/206780/liveagent/vs/linc

> Detailed comparison between LiveAgent and Linc. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Linc |
| **Overall rating** | 4.7/5 | 3.0/5 |
| **Total Reviews** | 1753 | 2 |
| **Starting Price** | $15.00 | $25,000.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Linc

Linc serves Enterprise retail brands including D2C and B2B.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Chat/Messaging
- Chatbot software
- Customer Segmentation
- Customer Service Analytics
- Dashboard Software
- Knowledge Management Software
- Live Chat Software
- Multi-Channel Communication
- Natural Language Processing
- Negative Feedback Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration

### Linc

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Chat/Messaging
- Chatbot software
- Customer Segmentation
- Customer Service Analytics
- Dashboard Software
- Knowledge Management Software
- Live Chat Software
- Multi-Channel Communication
- Natural Language Processing
- Negative Feedback Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Linc Profile](https://www.capterra.in/software/206780/linc)
- [View Original Comparison](https://www.capterra.in/compare/102188/206780/liveagent/vs/linc)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgentvs Linc Comparison - Capterra India","description":"Compare LiveAgentvs Linc Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/102188/206780/liveagent/vs/linc","about":[{"@id":"https://www.capterra.in/software/102188/liveagent#software"},{"@id":"https://www.capterra.in/software/206780/linc#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/102188/206780/liveagent/vs/linc#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/102188/206780/liveagent/vs/linc#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.in/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Linc","description":"Linc’s Gen 3 CX automation platform powers a flexible digital workforce that resolves over 85% of customer inquiries without hand-off to a human agent. We help solve real problems through real conversations with your customers to reduce your support costs and increase conversions and revenue.\n\nBrands like PacSun, Carter’s OshKosh, Pampered Chef, and many others have chosen Linc as a partner in creating extraordinary experiences spanning the customer lifecycle from pre-purchase to re-purchase.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aa63ae58-2ca7-4a3e-b14a-136ac20bbd0a.png","url":"https://www.capterra.in/software/206780/linc","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/206780/linc#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":2},"offers":{"price":"25000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance software","position":2,"item":"/directory/33415/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"LiveAgentvs Linc Comparison","position":3,"item":"https://www.capterra.in/compare/102188/206780/liveagent/vs/linc","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/102188/206780/liveagent/vs/linc#breadcrumblist"}]}
</script>
