---
description: Compare LiveAgentvs Kenect Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
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title: Compare LiveAgentvs Kenect Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> Kenect Comparison](https://www.capterra.in/compare/102188/212906/liveagent/vs/kenect)

# Compare LiveAgent vs Kenect

Canonical: https://www.capterra.in/compare/102188/212906/liveagent/vs/kenect

> Detailed comparison between LiveAgent and Kenect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Kenect |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1753 | 93 |
| **Starting Price** | $15.00 | $1.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Kenect

Kenect is the perfect solution for businesses of any size looking to improve customer communication through texting and video chat while also generating online review and web leads.

## Key features

### LiveAgent

- CRM Software
- Canned Responses
- Chat/Messaging
- Feedback Management
- File Sharing Software
- Mobile Access
- Multi-Channel Communication
- Negative Feedback Management
- One-to-One Messaging
- Personalization Software
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reminders
- Reporting/Analytics
- Screen Sharing Software
- Template Management
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Video Support

### Kenect

- CRM Software
- Canned Responses
- Chat/Messaging
- Feedback Management
- File Sharing Software
- Mobile Access
- Multi-Channel Communication
- Negative Feedback Management
- One-to-One Messaging
- Personalization Software
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reminders
- Reporting/Analytics
- Screen Sharing Software
- Template Management
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Video Support

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View Kenect Profile](https://www.capterra.in/software/212906/kenect)
- [View Original Comparison](https://www.capterra.in/compare/102188/212906/liveagent/vs/kenect)

-----

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