---
description: Compare LiveAgentvs CustomerX Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs CustomerX Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> CustomerX Comparison](https://www.capterra.in/compare/102188/216122/liveagent/vs/customerx)

# Compare LiveAgent vs CustomerX

Canonical: https://www.capterra.in/compare/102188/216122/liveagent/vs/customerx

> Detailed comparison between LiveAgent and CustomerX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | CustomerX |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | $15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### CustomerX

SaaS companies looking to reduce churn and build lasting relationships with their customers through Customer Success.

## Key features

### LiveAgent

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Customizable Reports
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Onboarding Software
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management Software

### CustomerX

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Customizable Reports
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Onboarding Software
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View CustomerX Profile](https://www.capterra.in/software/216122/customerx)
- [View Original Comparison](https://www.capterra.in/compare/102188/216122/liveagent/vs/customerx)

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