---
description: Compare LiveAgentvs InAppStory Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgentvs InAppStory Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent\<span\>vs\</span\> InAppStory Comparison](https://www.capterra.in/compare/102188/219933/liveagent/vs/inappstory)

# Compare LiveAgent vs InAppStory

Canonical: https://www.capterra.in/compare/102188/219933/liveagent/vs/inappstory

> Detailed comparison between LiveAgent and InAppStory. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | InAppStory |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 29 |
| **Starting Price** | $15.00 | $399.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### InAppStory

Medium and large B2C companies with a strong presence in mobile and a focus on customer engagement.

## Key features

### LiveAgent

- API
- Alerts/Notifications
- Customer Segmentation
- Customizable Forms
- Customizable Templates
- Dashboard Software
- Drag & Drop
- Email Monitoring
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Natural Language Processing
- Onboarding Software
- Real-Time Analytics
- Real-Time Notifications
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback

### InAppStory

- API
- Alerts/Notifications
- Customer Segmentation
- Customizable Forms
- Customizable Templates
- Dashboard Software
- Drag & Drop
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Real-Time Analytics
- Real-Time Notifications
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.capterra.in/software/102188/liveagent)
- [View InAppStory Profile](https://www.capterra.in/software/219933/inappstory)
- [View Original Comparison](https://www.capterra.in/compare/102188/219933/liveagent/vs/inappstory)

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