---
description: Compare Zoho Voicevs PBX.IM Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoho Voicevs PBX.IM Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Cloud Communication Platform](/directory/31362/cloud-communication-platform/software) > [Zoho Voice\<span\>vs\</span\> PBX.IM Comparison](https://www.capterra.in/compare/1029158/1080509/zoho-voice/vs/PBX-IM)

# Compare Zoho Voice vs PBX.IM

Canonical: https://www.capterra.in/compare/1029158/1080509/zoho-voice/vs/PBX-IM

> Detailed comparison between Zoho Voice and PBX.IM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Voice | PBX.IM |
| **Overall rating** | 4.0/5 | - |
| **Total Reviews** | 46 | 0 |
| **Starting Price** | $34.00 | $25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Zoho Voice

Sales and Marketing, Customer Support, Customer Engagement, Business Phone Calls, Tele-Marketing Agents, Call Centers, Contact Centers, Recruiters, Tele-Calling Agents

### PBX.IM

\-

## Key features

### Zoho Voice

- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Tagging
- Call Transfer
- Communication Management
- Computer Telephony Integration
- Contact Management Software
- For Cloud Phone Systems
- IVR
- Monitoring
- On-Demand Recording
- Real-Time Updates
- Virtual Extensions

### PBX.IM

- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Transfer
- Communication Management
- Computer Telephony Integration
- Contact Management Software
- For Cloud Phone Systems
- IVR
- Monitoring
- On-Demand Recording
- Real-Time Updates
- Virtual Extensions

## Links

- [View Zoho Voice Profile](https://www.capterra.in/software/1029158/zoho-voice)
- [View PBX.IM Profile](https://www.capterra.in/software/1080509/PBX-IM)
- [View Original Comparison](https://www.capterra.in/compare/1029158/1080509/zoho-voice/vs/PBX-IM)

-----

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