---
description: Compare Comm100vs eGain Superchat Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Comm100vs eGain Superchat Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Comm100\<span\>vs\</span\> eGain Superchat Comparison](https://www.capterra.in/compare/108889/151576/comm100-live-chat/vs/egain-superchat)

# Compare Comm100 vs eGain Superchat

Canonical: https://www.capterra.in/compare/108889/151576/comm100-live-chat/vs/egain-superchat

> Detailed comparison between Comm100 and eGain Superchat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Comm100 | eGain Superchat |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 108 | 1 |
| **Starting Price** | $31.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Comm100

Small to enterprise-level businesses in education, financial services, government, healthcare, e-commerce, and telecommunications that manage customer support across multiple digital channels.

### eGain Superchat

Banking, financial services, telecom, media, retail, manufacturing, government, health care, utilities, BPO, and others.

## Key features

### Comm100

- API
- Activity Dashboard
- Autoresponders
- CRM Software
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Email Management Software
- File Sharing Software
- Mobile Access
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing Software
- Single Sign On (SSO) Software
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### eGain Superchat

- API
- Activity Dashboard
- Autoresponders
- CRM Software
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Email Management Software
- File Sharing Software
- Mobile Access
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing Software
- Single Sign On (SSO) Software
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Comm100 Profile](https://www.capterra.in/software/108889/comm100-live-chat)
- [View eGain Superchat Profile](https://www.capterra.in/software/151576/egain-superchat)
- [View Original Comparison](https://www.capterra.in/compare/108889/151576/comm100-live-chat/vs/egain-superchat)

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