---
description: Compare Mailchimpvs Customer.io Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Mailchimpvs Customer.io Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Insurance CRM software](/directory/32554/insurance-crm/software) > [Mailchimp\<span\>vs\</span\> Customer.io Comparison](https://www.capterra.in/compare/110228/174023/mailchimp/vs/customer-io)

# Compare Mailchimp vs Customer.io

Canonical: https://www.capterra.in/compare/110228/174023/mailchimp/vs/customer-io

> Detailed comparison between Mailchimp and Customer.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mailchimp | Customer.io |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 17572 | 87 |
| **Starting Price** | $13.00 | $100.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Mailchimp

Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform.

### Customer.io

Customer.io is used by marketers, product teams, engineers, SaaS companies, EdTech organizations, FinTech businesses, marketplaces, healthcare providers, and enterprises.

## Key features

### Mailchimp

- API
- Activity Tracking
- Campaign Planning
- Campaign Scheduling
- Customer Database
- Customer Profiles
- Customizable CTAs
- Customizable Reports
- Dynamic Content
- Engagement Tracking
- GDPR Compliance Software
- Multi-Channel Communication
- Personalization Software
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Media Integration
- Subscriber Management
- Workflow Management Software

### Customer.io

- API
- Activity Tracking
- Campaign Planning
- Campaign Scheduling
- Customer Database
- Customer Profiles
- Customizable CTAs
- Customizable Reports
- Dynamic Content
- Engagement Tracking
- GDPR Compliance Software
- Multi-Channel Communication
- Personalization Software
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Media Integration
- Subscriber Management
- Workflow Management Software

## Links

- [View Mailchimp Profile](https://www.capterra.in/software/110228/mailchimp)
- [View Customer.io Profile](https://www.capterra.in/software/174023/customer-io)
- [View Original Comparison](https://www.capterra.in/compare/110228/174023/mailchimp/vs/customer-io)

-----

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