---
description: Compare Calabrio ONEvs SingleComm Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Calabrio ONEvs SingleComm Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Calabrio ONE\<span\>vs\</span\> SingleComm Comparison](https://www.capterra.in/compare/110588/1014284/calabrio-one-suite/vs/singlecomm)

# Compare Calabrio ONE vs SingleComm

Canonical: https://www.capterra.in/compare/110588/1014284/calabrio-one-suite/vs/singlecomm

> Detailed comparison between Calabrio ONE and SingleComm. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Calabrio ONE | SingleComm |
| **Overall rating** | 4.5/5 | 4.1/5 |
| **Total Reviews** | 263 | 7 |
| **Starting Price** | $295.00 | $49.00 |
| **Free Trial** | - | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Calabrio ONE

Built to take full advantage of agile cloud-based platforms, Calabrio ONE is easy to use and provides the insights you need to improve customer and agent experience in your contact center.

### SingleComm

Increasing agent efficiency, customer satisfaction \&amp; revenue with drag-and-drop no coding workflows, real-time analytics \&amp; highly scalable ACD.

## Key features

### Calabrio ONE

- API
- Activity Tracking
- Alerts/Escalation
- Blended Call Center
- CRM Software
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Computer Telephony Integration
- Contact Management Software
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics

### SingleComm

- API
- Activity Tracking
- Alerts/Escalation
- Blended Call Center
- CRM Software
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Computer Telephony Integration
- Contact Management Software
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics

## Links

- [View Calabrio ONE Profile](https://www.capterra.in/software/110588/calabrio-one-suite)
- [View SingleComm Profile](https://www.capterra.in/software/1014284/singlecomm)
- [View Original Comparison](https://www.capterra.in/compare/110588/1014284/calabrio-one-suite/vs/singlecomm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Calabrio ONEvs SingleComm Comparison - Capterra India","description":"Compare Calabrio ONEvs SingleComm Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/110588/1014284/calabrio-one-suite/vs/singlecomm","about":[{"@id":"https://www.capterra.in/software/110588/calabrio-one-suite#software"},{"@id":"https://www.capterra.in/software/1014284/singlecomm#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/110588/1014284/calabrio-one-suite/vs/singlecomm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/110588/1014284/calabrio-one-suite/vs/singlecomm#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Calabrio ONE","description":"Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian.\n\nWe maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching.\n\nOnly Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7022618d-71c4-4dea-8ca7-a1058083a6bf.png","url":"https://www.capterra.in/software/110588/calabrio-one-suite","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/110588/calabrio-one-suite#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":263},"offers":{"price":"295","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"name":"SingleComm","description":"SingleComm offers omnichannel communications, dynamic workflows and enriched analytics to optimize the agent-customer experience. A contact center software developed and run by contact center professionals, SingleComm’s solutions are 100% cloud-based and offer complete integration. Drag-and-drop to build custom workflows without programming, cut agent training time, make changes on the fly &amp; more with the Single solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ca36ebb0-29d5-48d9-9d21-b42ed76cf693.png","url":"https://www.capterra.in/software/1014284/singlecomm","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1014284/singlecomm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":7},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/30533/call-recording/software","@type":"ListItem"},{"name":"Calabrio ONEvs SingleComm Comparison","position":3,"item":"https://www.capterra.in/compare/110588/1014284/calabrio-one-suite/vs/singlecomm","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/110588/1014284/calabrio-one-suite/vs/singlecomm#breadcrumblist"}]}
</script>