---
description: Compare Bitrix24vs CRM Messaging Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Bitrix24vs CRM Messaging Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Bitrix24\<span\>vs\</span\> CRM Messaging Comparison](https://www.capterra.in/compare/113540/1033813/bitrix24/vs/crm-messaging)

# Compare Bitrix24 vs CRM Messaging

Canonical: https://www.capterra.in/compare/113540/1033813/bitrix24/vs/crm-messaging

> Detailed comparison between Bitrix24 and CRM Messaging. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | CRM Messaging |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 984 | 39 |
| **Starting Price** | ₹61.00 | $29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### CRM Messaging

CRM Messaging is for small and mid-sized businesses (SMBs) looking to streamline customer communication, automation, and engagement across SMS, WhatsApp, email, voice calls, and live chat effortlessly

## Key features

### Bitrix24

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Canned Responses
- Chat/Messaging
- Chatbot software
- List Management
- Marketing Automation Software
- Message Personalization
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Metrics
- Personalization Software
- Recording
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing

### CRM Messaging

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Canned Responses
- Chat/Messaging
- Chatbot software
- List Management
- Marketing Automation Software
- Message Personalization
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Metrics
- Personalization Software
- Recording
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Bitrix24 Profile](https://www.capterra.in/software/113540/bitrix24)
- [View CRM Messaging Profile](https://www.capterra.in/software/1033813/crm-messaging)
- [View Original Comparison](https://www.capterra.in/compare/113540/1033813/bitrix24/vs/crm-messaging)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Bitrix24vs CRM Messaging Comparison - Capterra India","description":"Compare Bitrix24vs CRM Messaging Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/113540/1033813/bitrix24/vs/crm-messaging","about":[{"@id":"https://www.capterra.in/software/113540/bitrix24#software"},{"@id":"https://www.capterra.in/software/1033813/crm-messaging#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/113540/1033813/bitrix24/vs/crm-messaging#breadcrumblist"},"@id":"https://www.capterra.in/compare/113540/1033813/bitrix24/vs/crm-messaging#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is a leading free collaboration platform used by over 15 million organizations worldwide. Available in cloud and on-premise it offers communication tools, task and project management, social collaboration tools, employee engagement, group chat, shared calendars and more. Bitrix24 is absolutely free for unlimited users, but it also has paid plans with premium features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/38513313-8729-43a3-b761-785be004bd71.png","url":"https://www.capterra.in/software/113540/bitrix24","@id":"https://www.capterra.in/software/113540/bitrix24#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":984},"offers":{"price":"61","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"CRM Messaging","description":"CRM Messaging makes it easy for businesses to stay connected with customers across SMS, WhatsApp, Email, Voice Calls, and Live Chat—all in one place. Whether you're sending bulk messages, automating follow-ups, or managing real-time conversations, our platform helps you do it effortlessly.\n\nWe integrate smoothly with HubSpot, HighLevel, and Salesforce, so you can keep all your customer interactions in sync. Need automation? Set up smart workflows to save time and ensure no message goes unanswered. Our shared inbox keeps your team on the same page, and with built-in analytics, you’ll always know what’s working.\n\nCRM Messaging is built for businesses that want to engage better, respond faster, and grow smarter—all while staying compliant with messaging regulations. If you’re looking for a simple, powerful way to manage customer conversations, CRM Messaging has you covered.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e59b12ba-5a98-4b15-bcec-4a6dd546f77a.png","url":"https://www.capterra.in/software/1033813/crm-messaging","@id":"https://www.capterra.in/software/1033813/crm-messaging#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":39},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/compare/113540/1033813/bitrix24/vs/crm-messaging#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Collaboration Software","position":2,"item":"/directory/15/collaboration/software","@type":"ListItem"},{"name":"Bitrix24vs CRM Messaging Comparison","position":3,"item":"https://www.capterra.in/compare/113540/1033813/bitrix24/vs/crm-messaging","@type":"ListItem"}]}]}
</script>