---
description: Compare Bitrix24vs Viber Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Bitrix24vs Viber Comparison - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bitrix24\<span\>vs\</span\> Viber Comparison](https://www.capterra.in/compare/113540/180348/bitrix24/vs/viber)

# Compare Bitrix24 vs Viber

Canonical: https://www.capterra.in/compare/113540/180348/bitrix24/vs/viber

> Detailed comparison between Bitrix24 and Viber. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | Viber |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 984 | 4058 |
| **Starting Price** | ₹61.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Chat |
| **Training Software** | Webinars, Documentation, Videos | Not Offered |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

## Key features

### Bitrix24

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Customer History
- Feedback Management
- Guided Selling
- Hourly Billing
- Interaction Tracking
- Live Chat Software
- Multi-Channel Communication
- On-Demand Communications
- Onboarding Software
- Personalization Software
- Pricing Management
- Product Catalog
- Reporting/Analytics
- Scheduling Software
- Task Tagging

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Live Chat Software
- Multi-Channel Communication
- On-Demand Communications
- Personalization Software
- Reporting/Analytics

## Links

- [View Bitrix24 Profile](https://www.capterra.in/software/113540/bitrix24)
- [View Viber Profile](https://www.capterra.in/software/180348/viber)
- [View Original Comparison](https://www.capterra.in/compare/113540/180348/bitrix24/vs/viber)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Bitrix24vs Viber Comparison - Capterra India","description":"Compare Bitrix24vs Viber Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/113540/180348/bitrix24/vs/viber","about":[{"@id":"https://www.capterra.in/software/113540/bitrix24#software"},{"@id":"https://www.capterra.in/software/180348/viber#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/113540/180348/bitrix24/vs/viber#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/113540/180348/bitrix24/vs/viber#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. It replaces a multitude of apps and services with a single solution that features CRM, lead generation, marketing, sales &amp; workflow automation, tasks, team messenger, video calls, file storage, and work time tracking.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/38513313-8729-43a3-b761-785be004bd71.png","url":"https://www.capterra.in/software/113540/bitrix24","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/113540/bitrix24#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":984},"offers":{"price":"61","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Viber","description":"Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f690dc78-6972-4f26-bf1b-2b6674db3444.png","url":"https://www.capterra.in/software/180348/viber","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/180348/viber#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4058},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Bitrix24vs Viber Comparison","position":3,"item":"https://www.capterra.in/compare/113540/180348/bitrix24/vs/viber","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/113540/180348/bitrix24/vs/viber#breadcrumblist"}]}
</script>