---
description: Compare Capsulevs Zoho CRM Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Capsulevs Zoho CRM Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/30072/online-crm/software) > [Capsule\<span\>vs\</span\> Zoho CRM Comparison](https://www.capterra.in/compare/124041/155928/capsule/vs/zoho-crm)

# Compare Capsule vs Zoho CRM

Canonical: https://www.capterra.in/compare/124041/155928/capsule/vs/zoho-crm

> Detailed comparison between Capsule and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Capsule | Zoho CRM |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 167 | 6994 |
| **Starting Price** | $21.00 | $14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Capsule

Owners of small and growing businesses wanting to organize business and customer activities. Sales/marketing heads and VPs at small to medium businesses looking for a sales solution.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### Capsule

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Configurable Workflow
- Customer Database
- Customizable Reports
- For Real Estate
- For Startups
- Monitoring
- Multi-Currency
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms

### Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Configurable Workflow
- Customer Database
- Customizable Reports
- For Real Estate
- For Startups
- Monitoring
- Multi-Currency
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms

## Links

- [View Capsule Profile](https://www.capterra.in/software/124041/capsule)
- [View Zoho CRM Profile](https://www.capterra.in/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.in/compare/124041/155928/capsule/vs/zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Capsulevs Zoho CRM Comparison - Capterra India","description":"Compare Capsulevs Zoho CRM Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/124041/155928/capsule/vs/zoho-crm","about":[{"@id":"https://www.capterra.in/software/124041/capsule#software"},{"@id":"https://www.capterra.in/software/155928/zoho-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/124041/155928/capsule/vs/zoho-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/124041/155928/capsule/vs/zoho-crm#webpage","publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN","isPartOf":{"@id":"https://www.capterra.in/#website"}},{"name":"Capsule","description":"Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal, replacing scattered spreadsheets and disconnected tools. \n\nTrusted by more than 10,000 businesses worldwide, Capsule brings sales tracking, contact management, and project tracking together in one place, and connects to tools businesses already use, like email and accounting software. It also offers an AI integration via Model Context Protocol (MCP), letting supported AI tools answer questions about your CRM data in plain language. \n\nKey features include contact and company management, visual sales pipelines, task and calendar management, and project tracking, with reporting tools that turn activity data into a clear picture of business performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/167fde75-136b-4c54-b007-b552f7bedda7.png","url":"https://www.capterra.in/software/124041/capsule","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/124041/capsule#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":167,"ratingValue":4.5},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Zoho CRM","description":"Zoho CRM is a customer lifecycle management solution that helps businesses manage organization-wide sales, marketing, customer support, service, and inventory management in a single business system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4a3f485-14ae-4f08-b59c-974d59dfb02b.jpeg","url":"https://www.capterra.in/software/155928/zoho-crm","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/155928/zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":6994,"ratingValue":4.3},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online CRM Software","position":2,"item":"/directory/30072/online-crm/software","@type":"ListItem"},{"name":"Capsulevs Zoho CRM Comparison","position":3,"item":"https://www.capterra.in/compare/124041/155928/capsule/vs/zoho-crm","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/124041/155928/capsule/vs/zoho-crm#breadcrumblist"}]}
</script>
