---
description: Compare Capsulevs Bigin by Zoho CRM Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
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title: Compare Capsulevs Bigin by Zoho CRM Comparison - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Capsule\<span\>vs\</span\> Bigin by Zoho CRM Comparison](https://www.capterra.in/compare/124041/204998/capsule/vs/bigin-by-zoho-crm)

# Compare Capsule vs Bigin by Zoho CRM

Canonical: https://www.capterra.in/compare/124041/204998/capsule/vs/bigin-by-zoho-crm

> Detailed comparison between Capsule and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Capsule | Bigin by Zoho CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 167 | 731 |
| **Starting Price** | $21.00 | $1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Capsule

Owners of small and growing businesses that want to better organise their business and customer activities. Sales/marketing heads/VP's of small to medium sized businesses looking for a sales solution.

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

## Key features

### Capsule

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- For Real Estate
- For Startups
- Lead Qualification
- Monitoring
- Opportunity Management
- Pipeline Reports
- Process/Workflow Automation
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms

### Bigin by Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- For Real Estate
- For Startups
- Lead Qualification
- Monitoring
- Opportunity Management
- Pipeline Reports
- Process/Workflow Automation
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms

## Links

- [View Capsule Profile](https://www.capterra.in/software/124041/capsule)
- [View Bigin by Zoho CRM Profile](https://www.capterra.in/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.in/compare/124041/204998/capsule/vs/bigin-by-zoho-crm)

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