---
description: Compare Freshdeskvs DevRev Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Freshdeskvs DevRev Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Freshdesk\<span\>vs\</span\> DevRev Comparison](https://www.capterra.in/compare/124981/1042647/freshdesk/vs/devrev)

# Compare Freshdesk vs DevRev

Canonical: https://www.capterra.in/compare/124981/1042647/freshdesk/vs/devrev

> Detailed comparison between Freshdesk and DevRev. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | DevRev |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 3408 | 1 |
| **Starting Price** | $19.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Freshdesk

Freshdesk is used by customer service departments, support agents, call centers, help desks, e-commerce companies, and retail businesses.

### DevRev

Modern software companies seeking to streamline collaboration by bringing teams closer to product + end-users eliminating fragmented tools and processes.

## Key features

### Freshdesk

- API
- CRM Software
- Chat/Messaging
- Chatbot software
- Collaboration Tools
- Contact Management Software
- Customer History
- Customer Support Software
- File Sharing Software
- Multi-Channel Communication
- Prioritization
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On (SSO) Software
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management Software

### DevRev

- API
- CRM Software
- Chat/Messaging
- Chatbot software
- Collaboration Tools
- Contact Management Software
- Customer History
- Customer Support Software
- File Sharing Software
- Multi-Channel Communication
- Prioritization
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On (SSO) Software
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management Software

## Links

- [View Freshdesk Profile](https://www.capterra.in/software/124981/freshdesk)
- [View DevRev Profile](https://www.capterra.in/software/1042647/devrev)
- [View Original Comparison](https://www.capterra.in/compare/124981/1042647/freshdesk/vs/devrev)

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