---
description: Compare Freshdeskvs ClickDesk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Freshdeskvs ClickDesk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Freshdesk\<span\>vs\</span\> ClickDesk Comparison](https://www.capterra.in/compare/124981/125631/freshdesk/vs/clickdesk)

# Compare Freshdesk vs ClickDesk

Canonical: https://www.capterra.in/compare/124981/125631/freshdesk/vs/clickdesk

> Detailed comparison between Freshdesk and ClickDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | ClickDesk |
| **Overall rating** | 4.5/5 | 3.4/5 |
| **Total Reviews** | 3408 | 21 |
| **Starting Price** | $19.00 | $14.99 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### Freshdesk

Freshdesk is used by customer service departments, support agents, call centers, help desks, e-commerce companies, and retail businesses.

### ClickDesk

Customer satisfaction tool for all businesses which helps with reporting, mobile application, social media integration, video chat, live chat and more.

## Key features

### Freshdesk

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customer Communication
- Customizable Forms
- Customizable Templates
- Mobile Access
- Performance Metrics
- Prioritization
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management

### ClickDesk

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customer Communication
- Customizable Forms
- Customizable Templates
- Mobile Access
- Performance Metrics
- Prioritization
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management

## Links

- [View Freshdesk Profile](https://www.capterra.in/software/124981/freshdesk)
- [View ClickDesk Profile](https://www.capterra.in/software/125631/clickdesk)
- [View Original Comparison](https://www.capterra.in/compare/124981/125631/freshdesk/vs/clickdesk)

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