---
description: Compare Freshdeskvs MantisHub Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Freshdeskvs MantisHub Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Freshdesk\<span\>vs\</span\> MantisHub Comparison](https://www.capterra.in/compare/124981/186906/freshdesk/vs/mantishub)

# Compare Freshdesk vs MantisHub

Canonical: https://www.capterra.in/compare/124981/186906/freshdesk/vs/mantishub

> Detailed comparison between Freshdesk and MantisHub. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | MantisHub |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 3444 | 26 |
| **Starting Price** | $19.00 | $4.95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### Freshdesk

Freshdesk is used by customer service departments, support agents, call centers, help desks, e-commerce companies, and retail businesses.

### MantisHub

Cloud-based issue tracking system that assists businesses of all sizes with the management of issues, bugs \&amp; tasks. Includes helpdesk ticketing, release management, Kanban, integrations \&amp; more.

## Key features

### Freshdesk

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Assignment Management
- Customizable Forms
- Email Management Software
- Issue Auditing
- Issue Management
- Issue Tracking Software
- Monitoring
- Prioritization
- Project Management Software
- Recurring Issues
- Reporting & Statistics
- Support Ticket Management
- Tagging
- Task Management Software
- Ticket Management
- Workflow Management Software

### MantisHub

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Assignment Management
- Customizable Forms
- Email Management Software
- Issue Auditing
- Issue Management
- Issue Tracking Software
- Monitoring
- Prioritization
- Project Management Software
- Recurring Issues
- Reporting & Statistics
- Support Ticket Management
- Tagging
- Task Management Software
- Ticket Management
- Workflow Management Software

## Links

- [View Freshdesk Profile](https://www.capterra.in/software/124981/freshdesk)
- [View MantisHub Profile](https://www.capterra.in/software/186906/mantishub)
- [View Original Comparison](https://www.capterra.in/compare/124981/186906/freshdesk/vs/mantishub)

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