---
description: Compare ClickDeskvs Tidio Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ClickDeskvs Tidio Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [ClickDesk\<span\>vs\</span\> Tidio Comparison](https://www.capterra.in/compare/125631/144040/clickdesk/vs/tidio-chat)

# Compare ClickDesk vs Tidio

Canonical: https://www.capterra.in/compare/125631/144040/clickdesk/vs/tidio-chat

> Detailed comparison between ClickDesk and Tidio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ClickDesk | Tidio |
| **Overall rating** | 3.4/5 | 4.7/5 |
| **Total Reviews** | 21 | 590 |
| **Starting Price** | $14.99 | $0.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### ClickDesk

Customer satisfaction tool for all businesses which helps with reporting, mobile application, social media integration, video chat, live chat and more.

### Tidio

Thanks to its scalability, Tidio is appropriate for companies of all sizes—be it retail, tech, or services. Available in multiple languages and regions.

## Key features

### ClickDesk

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Customer Communication
- Customizable Forms
- Customizable Templates
- Help Desk Management
- Performance Metrics
- Real-Time Chat
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Transfers/Routing
- Video Chat

### Tidio

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Customer Communication
- Customizable Forms
- Customizable Templates
- Help Desk Management
- Performance Metrics
- Real-Time Chat
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Transfers/Routing
- Video Chat

## Links

- [View ClickDesk Profile](https://www.capterra.in/software/125631/clickdesk)
- [View Tidio Profile](https://www.capterra.in/software/144040/tidio-chat)
- [View Original Comparison](https://www.capterra.in/compare/125631/144040/clickdesk/vs/tidio-chat)

-----

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