---
description: Compare ClickDeskvs Zendesk Suite Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ClickDeskvs Zendesk Suite Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [ClickDesk\<span\>vs\</span\> Zendesk Suite Comparison](https://www.capterra.in/compare/125631/164283/clickdesk/vs/zendesk)

# Compare ClickDesk vs Zendesk Suite

Canonical: https://www.capterra.in/compare/125631/164283/clickdesk/vs/zendesk

> Detailed comparison between ClickDesk and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ClickDesk | Zendesk Suite |
| **Overall rating** | 3.4/5 | 4.4/5 |
| **Total Reviews** | 21 | 4072 |
| **Starting Price** | $14.99 | $39.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ClickDesk

Customer satisfaction tool for all businesses which helps with reporting, mobile application, social media integration, video chat, live chat and more.

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

## Key features

### ClickDesk

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customizable Forms
- Customizable Templates
- Help Desk Management
- Mobile Access
- Performance Metrics
- Real-Time Chat
- Real-Time Data
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Transfers/Routing

### Zendesk Suite

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customizable Forms
- Customizable Templates
- Help Desk Management
- Mobile Access
- Performance Metrics
- Real-Time Chat
- Real-Time Data
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Transfers/Routing

## Links

- [View ClickDesk Profile](https://www.capterra.in/software/125631/clickdesk)
- [View Zendesk Suite Profile](https://www.capterra.in/software/164283/zendesk)
- [View Original Comparison](https://www.capterra.in/compare/125631/164283/clickdesk/vs/zendesk)

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