---
description: Compare SolarWinds Service Deskvs VISO MDM Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SolarWinds Service Deskvs VISO MDM Comparison - Capterra India
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [SolarWinds Service Desk\<span\>vs\</span\> VISO MDM Comparison](https://www.capterra.in/compare/129478/195433/solarwinds-service-desk/vs/viso-device-management-mdm-emm)

# Compare SolarWinds Service Desk vs VISO MDM

Canonical: https://www.capterra.in/compare/129478/195433/solarwinds-service-desk/vs/viso-device-management-mdm-emm

> Detailed comparison between SolarWinds Service Desk and VISO MDM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | VISO MDM |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 577 | 9 |
| **Starting Price** | $39.00 | $22.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### SolarWinds Service Desk

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees \&amp; internal other requesters).

### VISO MDM

SMBs, enterprises, governmental organizations, security services, financial institutions, universities and education centers.

## Key features

### SolarWinds Service Desk

- API
- Access Controls/Permissions
- Activity Tracking
- Capacity Management
- Compliance Management
- Content Management Software (CMS)
- IT Asset Tracking
- Inventory Management Software
- Issue Auditing
- License Management Software
- Maintenance Scheduling
- Monitoring
- Policy Management Software
- Real-Time Monitoring
- Remote Access/Control
- Single Sign On (SSO) Software
- Surveys & Feedback
- Task Management Software
- Third-Party Integrations
- Ticket Management

### VISO MDM

- API
- Access Controls/Permissions
- Activity Tracking
- Capacity Management
- Compliance Management
- Content Management Software (CMS)
- IT Asset Tracking
- Inventory Management Software
- Issue Auditing
- License Management Software
- Maintenance Scheduling
- Monitoring
- Policy Management Software
- Real-Time Monitoring
- Remote Access/Control
- Single Sign On (SSO) Software
- Surveys & Feedback
- Task Management Software
- Third-Party Integrations
- Ticket Management

## Links

- [View SolarWinds Service Desk Profile](https://www.capterra.in/software/129478/solarwinds-service-desk)
- [View VISO MDM Profile](https://www.capterra.in/software/195433/viso-device-management-mdm-emm)
- [View Original Comparison](https://www.capterra.in/compare/129478/195433/solarwinds-service-desk/vs/viso-device-management-mdm-emm)

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