---
description: Compare Vivantiovs Milvus Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Vivantiovs Milvus Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Vivantio\<span\>vs\</span\> Milvus Comparison](https://www.capterra.in/compare/132880/202528/vivantio/vs/milvus)

# Compare Vivantio vs Milvus

Canonical: https://www.capterra.in/compare/132880/202528/vivantio/vs/milvus

> Detailed comparison between Vivantio and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Vivantio | Milvus |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 178 | 298 |
| **Starting Price** | $59.00 | $25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars |

## Best for

### Vivantio

Medium to large businesses looking for scalable service management software to maintain customer satisfaction throughout high growth.

### Milvus

Small to large companies that want to be proactive and deliver the best customer service to their final clients.

## Key features

### Vivantio

- API
- Access Controls/Permissions
- Assignment Management
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customizable Reports
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- Issue Scheduling
- Knowledge Management Software
- Maintenance Scheduling
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Task Management Software
- Ticket Management

### Milvus

- API
- Access Controls/Permissions
- Assignment Management
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customizable Reports
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- Issue Scheduling
- Knowledge Management Software
- Maintenance Scheduling
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Task Management Software
- Ticket Management

## Links

- [View Vivantio Profile](https://www.capterra.in/software/132880/vivantio)
- [View Milvus Profile](https://www.capterra.in/software/202528/milvus)
- [View Original Comparison](https://www.capterra.in/compare/132880/202528/vivantio/vs/milvus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Vivantiovs Milvus Comparison - Capterra India","description":"Compare Vivantiovs Milvus Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/132880/202528/vivantio/vs/milvus","about":[{"@id":"https://www.capterra.in/software/132880/vivantio#software"},{"@id":"https://www.capterra.in/software/202528/milvus#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/132880/202528/vivantio/vs/milvus#breadcrumblist"},"@id":"https://www.capterra.in/compare/132880/202528/vivantio/vs/milvus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Vivantio","description":"Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/07863c34-da99-404b-8b14-024303778877.webp","url":"https://www.capterra.in/software/132880/vivantio","@id":"https://www.capterra.in/software/132880/vivantio#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":178},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"name":"Milvus","description":"Milvus is the most comprehensive and intelligent customer service and support management solution. Our omnichannel platform optimizes your team management, which means increased efficiency and productivity. We offer a variety of functionalities, including intelligent ticket management, call monitoring from start to finish, device monitoring, project management, remote control of customer machines, and service integration with artificial intelligence.","url":"https://www.capterra.in/software/202528/milvus","@id":"https://www.capterra.in/software/202528/milvus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":298},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/compare/132880/202528/vivantio/vs/milvus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Vivantiovs Milvus Comparison","position":3,"item":"https://www.capterra.in/compare/132880/202528/vivantio/vs/milvus","@type":"ListItem"}]}]}
</script>