---
description: Compare Survicatevs NinjaChat Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Survicatevs NinjaChat Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [Survicate\<span\>vs\</span\> NinjaChat Comparison](https://www.capterra.in/compare/132914/1026964/survicate/vs/ninjachat)

# Compare Survicate vs NinjaChat

Canonical: https://www.capterra.in/compare/132914/1026964/survicate/vs/ninjachat

> Detailed comparison between Survicate and NinjaChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Survicate | NinjaChat |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 99 | 5 |
| **Starting Price** | $0.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Webinars |

## Best for

### Survicate

Survicate is used by product managers, marketers, researchers, CX professionals, SaaS companies, app developers, e-commerce, healthcare, financial services, and retailers.

### NinjaChat

Large Enterprises, Small and Medium Enterprises&#10;Retail and Ecommerce&#10;Telecommunication and IT&#10;BFSI (Banking, Financial Services and Insurance)&#10;Travel and Hospitality&#10;Education&#10;HealthCare&#10;Other

## Key features

### Survicate

- API
- CRM Software
- Customer Engagement Software
- Customizable Branding
- Customizable Reports
- Dashboard Software
- Geotargeting
- Monitoring
- Multi-Channel Communication
- Onboarding Software
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Widgets

### NinjaChat

- API
- CRM Software
- Customizable Branding
- Dashboard Software
- Geotargeting
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Transfers/Routing
- Widgets

## Links

- [View Survicate Profile](https://www.capterra.in/software/132914/survicate)
- [View NinjaChat Profile](https://www.capterra.in/software/1026964/ninjachat)
- [View Original Comparison](https://www.capterra.in/compare/132914/1026964/survicate/vs/ninjachat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Survicatevs NinjaChat Comparison - Capterra India","description":"Compare Survicatevs NinjaChat Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/132914/1026964/survicate/vs/ninjachat","about":[{"@id":"https://www.capterra.in/software/132914/survicate#software"},{"@id":"https://www.capterra.in/software/1026964/ninjachat#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/132914/1026964/survicate/vs/ninjachat#breadcrumblist"},"@id":"https://www.capterra.in/compare/132914/1026964/survicate/vs/ninjachat#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Survicate","description":"Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with confidence.\n\nWith advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn raw feedback into actionable strategies that boost customer satisfaction, reduce churn, refine products, and sharpen marketing efforts.\n\nConnect Survicate seamlessly with 40+ native integrations and act on the collected insights instantly. \n\nKey features:\n- Run highly targeted surveys via email, link, website, in-product, and mobile apps\n- Connect 40+ native integrations, like HubSpot, Braze, Slack, Salesforce, and more\n- Visualize real-time data with customizable Dashboards &amp; widgets\n- Analyze &amp; categorize feedback &amp; sentiment faster with the AI-powered Insights Hub\n- Instantly uncover trends and customer needs with the Research Assistant AI chat\n- Collect feedback in multiple languages to automatically reach a global audience","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6eaf94e0-48b7-41d8-960f-5c9b5dfb6e21.png","url":"https://www.capterra.in/software/132914/survicate","@id":"https://www.capterra.in/software/132914/survicate#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":99},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"NinjaChat","description":"NinjaChat from All-in-One Business Suite by 500apps is a Live Chat Software. It provides the best customer support for your website visitors. It helps to engage your website visitors by integrating your live chat with multi-channel communication like text, Facebook, WhatsApp, and many more.\n\nAll-in-One Business Suite by 500apps offers 50 apps for a flat $14.99 which comprises functional Suites like Sales, Marketing, HR &amp; Ops, Developers (Engineering), Support, Collaboration and Productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/71583f99-ef5f-4253-9b25-084409c3f960.png","url":"https://www.capterra.in/software/1026964/ninjachat","@id":"https://www.capterra.in/software/1026964/ninjachat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":5},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.in/compare/132914/1026964/survicate/vs/ninjachat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Tools","position":2,"item":"/directory/30092/survey/software","@type":"ListItem"},{"name":"Survicatevs NinjaChat Comparison","position":3,"item":"https://www.capterra.in/compare/132914/1026964/survicate/vs/ninjachat","@type":"ListItem"}]}]}
</script>