---
description: Compare Freshservicevs ITM IT Asset Management Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Freshservicevs ITM IT Asset Management Comparison - Capterra India
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Tools ](/directory/30676/itsm/software) > [Freshservice\<span\>vs\</span\> ITM IT Asset Management Comparison](https://www.capterra.in/compare/132997/148102/freshservice/vs/asset-management)

# Compare Freshservice vs ITM IT Asset Management

Canonical: https://www.capterra.in/compare/132997/148102/freshservice/vs/asset-management

> Detailed comparison between Freshservice and ITM IT Asset Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | ITM IT Asset Management |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 720 | 37 |
| **Starting Price** | $19.00 | $49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### ITM IT Asset Management

Organizations who want to cut cost and manage their assets effectively online . ISO 27001 certified companies which follow Asset labeling and classification policy internally to manage assets

## Key features

### Freshservice

- API
- Activity Tracking
- Asset Tracking Software
- Audit Management
- Audit Trail
- Change Management Software
- Configurable Workflow
- Contract/License Management
- Customizable Forms
- Customizable Reports
- Inventory Management Software
- Maintenance Management Software
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management Software
- Ticket Management
- Workflow Management Software

### ITM IT Asset Management

- API
- Activity Tracking
- Asset Tracking Software
- Audit Management
- Audit Trail
- Change Management Software
- Configurable Workflow
- Contract/License Management
- Customizable Forms
- Customizable Reports
- Inventory Management Software
- Maintenance Management Software
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management Software
- Ticket Management
- Workflow Management Software

## Links

- [View Freshservice Profile](https://www.capterra.in/software/132997/freshservice)
- [View ITM IT Asset Management Profile](https://www.capterra.in/software/148102/asset-management)
- [View Original Comparison](https://www.capterra.in/compare/132997/148102/freshservice/vs/asset-management)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Freshservicevs ITM IT Asset Management Comparison - Capterra India","description":"Compare Freshservicevs ITM IT Asset Management Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/132997/148102/freshservice/vs/asset-management","about":[{"@id":"https://www.capterra.in/software/132997/freshservice#software"},{"@id":"https://www.capterra.in/software/148102/asset-management#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/132997/148102/freshservice/vs/asset-management#breadcrumblist"},"@id":"https://www.capterra.in/compare/132997/148102/freshservice/vs/asset-management#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN"},{"name":"Freshservice","description":"Freshservice is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure.\n\n\nIT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools.\n\n\nFreshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, and gives leaders the insights they need to make better decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb18d8e2-47ac-4a81-9a78-e7c9f0637b39.png","url":"https://www.capterra.in/software/132997/freshservice","@id":"https://www.capterra.in/software/132997/freshservice#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":720},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"ITM IT Asset Management","description":"IT Asset Management ITM is a web-based Non-IT &amp; IT management application to manage the infrastructure and financial assets of the company. It can automate the process of adding the Asset in the application, it can detect any IoT device connected to the network of the organization for agentless auto-discovery.\nIt tracks the contractual &amp; inventory details of hardware and software\nITM has a Service Desk, Procurement, Change, Knowledge Management, RDP, MDM, Mobile App, Barcode &amp; RFID integrations","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/22a21c84-13b4-4fed-9177-ee36f5663709.png","url":"https://www.capterra.in/software/148102/asset-management","@id":"https://www.capterra.in/software/148102/asset-management#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":37},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/compare/132997/148102/freshservice/vs/asset-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Management (ITSM) Tools ","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"Freshservicevs ITM IT Asset Management Comparison","position":3,"item":"https://www.capterra.in/compare/132997/148102/freshservice/vs/asset-management","@type":"ListItem"}]}]}
</script>
